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i has tried much more times download Fv pro plugin but alway failed
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Hi Deirdre!
Just to confirm – you have tried to download it from your Foliovision account: https://foliovision.com/my-licenses
Let us know, thanks,
Luciawhat do you mean? I have never downloaded the pro version. I don’t understand what’s going on here!
problem here greenshot: https://imgur.com/download/sEyjw7U
Hi Dreidre!
We always start troubleshooting by confirming that you are downloading the software from the right location. Thank you for sending us additional information – screenshot. We haven’t encountered such an issue yet. can you also tell us what device, operation system and browser you’re using? Have you also tried different browsers to see if the error persists?
Thanks,
Lucia
