Foliovision › Forums › FV Player › Troubleshooting › Add image button broken, beginning of file is chopped off in autoplay playlist
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New user, setting up multiple short files to play in a playlist, set to auto-change so they run seamlessly. Each file has a chapter heading Chapter 1, Chapter 2 and that plus the first few words are cut off when player starts new track.
Also, the “Add Image: button doe snothing when you press it – I am unable to choose an image for the playlist item. Using FF and Chrome, same issues. Cache has been cleared.
Thanks in advance for the help.
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The videos are self-hosted, on a secured Wowza Media Server, using streamlock, and are mp3s.
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: https://spectrumaudiobooks.com HOME_URL: https://spectrumaudiobooks.com FV Player version: 7.3.4.727 FV Player core version: 7.2.7.1 FV Player license: Valid (next check 2018-12-20 22:55:20 GMT) FV Player Pro version: 7.3.4.727 FV Player Pro license: Valid (next check 2018-12-20 22:55:20 GMT) WordPress Version: 5.0.2 Permalink Structure: /%postname%/ Active Theme: Booklovers 1.3 Browser: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0 PHP Version: 7.2.13 MySQL Version: 5.5.5-10.2.19-MariaDB Web Server Info: Apache WordPress Memory Limit: 40M PHP Safe Mode: No PHP Memory Limit: 268435456 PHP Upload Max Size: 100M PHP Post Max Size: 100M PHP Upload Max Filesize: 100M PHP Time Limit: 180 PHP Max Input Vars: 100000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: Ads for WPBakery Page Builder (formerly Visual Composer): 1.0.4 Advanced Ads: 1.10.12 Akismet Anti-Spam: 4.1 All In One SEO Pack: 2.10.1 Annual Archive: 1.5.2 Booked: 2.2.2 Booked Add-On: Front-End Agents: 1.1.15 Booked Add-On: WooCommerce Payments: 1.5 Classic Editor: 1.3 Coming Soon Page & Maintenance Mode by SeedProd: 5.0.23 Cookie Notice: 1.2.45 Duplicate Page: 3.1 Essential Grid: 2.1.6.1 FV Player: 7.3.4.727 FV Player Pro: 7.3.4.727 Jetpack by WordPress.com: 6.8.1 MailChimp for WordPress: 4.3.2 Ninja Forms: 3.3.20 Ninja Forms - Addon Manager: 3.0.13 Ninja Forms - File Uploads: 3.0.22 OptinMonster API: 1.5.3 Regenerate Thumbnails: 3.0.2 Slider Revolution: 5.4.5.2 Social Media and Share Icons (Ultimate Social Media): 2.1.0 The Events Calendar: 4.7.3 ThemeREX Utilities: 3.0 VaultPress: 1.9.7 WooCommerce: 3.5.3 Wordfence Security: 7.1.18 WordPress Social Login: 2.3.3 WPBakery Page Builder: 5.5.5 WPForms Lite: 1.5.0.4 WP Instagram Widget: 2.0.3 WP Mail SMTP: 1.4.1 WP RSS Aggregator: 4.11.4 WP Super Cache: 1.6.4 SETTINGS Array ( [notice_new_lightbox] => 1 [notice_db] => 1 [autoplay] => true [googleanalytics] => [key] => (redacted) [logo] => https://spectrumaudiobooks.com/wp-content/uploads/2018/10/logoSQUARE.png [rtmp] => https://5a3b69ca0633d.streamlock.net:8443 [auto_buffering] => true [disableembedding] => true [disablesharing] => true [disable_video_hash_links] => true [popupbox] => false [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,1.00) [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #145793 [logoPosition] => top-right [parse_commas] => false [width] => 640 [height] => 360 [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => [ad_width] => 0 [ad_height] => 0 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 0 [disable_videochecker] => true [interface] => Array ( [ads] => false [align] => false [autoplay] => false [controlbar] => false [embed] => false [live] => false [mobile] => false [playlist_advance] => true [playlist] => false [playlist_captions] => false [share] => false [speed] => true [splash_text] => false [subtitles] => false [sticky] => false [end_actions] => false [lightbox] => false [ab] => false [shortcode_editor_old] => false [popup] => true ) [amazon_bucket] => Array ( [0] => ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => ) [amazon_expire] => 5 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0.7 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => horizontal [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => true [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #145793 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #145793 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => [design-icons] => ) [skin] => custom [hlsjs] => true [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.3.4.727 [css_writeout-https-spectrumaudiobooks-com-wp-content] => 1545260119 [video_model_db_checked] => 7.3.4.727 [player_model_db_checked] => 7.3.4.727 [player_meta_model_db_checked] => 7.3.4.727 [video_meta_model_db_checked] => 7.3.4.727 [pro] => Array ( [quality] => , [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => false [ab_loop] => false [vimeo_debug] => false [copy_text] => false [copy_text_time] => 5 [download_template] => %caption% [vimeo] => false [yt_logo] => false [youtube_titles_disable] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => false [cf_domain] => [cf_key_id] => [cf_pk] => [elastic_key] => [elastic_secret] => [elastic_region] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => false [video_ads_once] => false [video_ads] => Array ( ) ) [show_controlbar] => true [ui_no_picture_button] => false [ui_repeat_button] => false [ui_speed] => true [splash] => https://spectrumaudiobooks.com/wp-content/uploads/2018/10/logoSQUARE.png [subtitleOn] => false [video_position_save_enable] => true [fv-wp-flowplayer-submit] => SaveAllChanges [integrations] => Array ( [featured_img] => true [wp_core_video] => true [embed_iframe] => false [facebook_sharing] => false [schema_org] => false ) [css_disable] => false [profile_videos_enable_bio] => false [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => false [mobile_native_fullscreen] => false [mobile_force_fullscreen] => false [mobile_alternative_fullscreen] => false [video_sitemap] => false [video_sitemap_meta] => [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [s3_browser] => false [vi_login] => [vi_pass] => [key7] => [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 ) DATABASE CREATE TABLE `b5c_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT 0, `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT 0, `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=MyISAM AUTO_INCREMENT=4 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `b5c_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=MyISAM AUTO_INCREMENT=10 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `b5c_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=MyISAM AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `b5c_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT 0, `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=MyISAM DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ### End System Info ###
Hello Kelly,
please check if each file plays in its full length if you post it as a single audio track and not in a playlist.
Are you getting the same issue when you use these audio files?
https://cdn.foliovision.com/images/2017/01/book1-prelude02.mp3″
https://foliovision.com/video/Vivaldi%20-%20Spring%20from%20Four%20Seasons.mp3I tried to replicate that “Add Image” issue on WordPress 5, but it just worked no matter if I used Gutenberg (the new block editor) or if I installed Classic Editor plugin to bring the old editor back. Please open your browser console (here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ), hit that button and see what error appears.
Thanks,
Martin