YouTube pre-roll video demo not working

Ernest 8 years, 1 month ago

Your YouTube pre-roll video demo is not working.. It shows pre-roll video but after roll video says “error video can’t be found”.. I would like to buy the player but I needed to be working for youtube..

Viewing 9 replies - 1 through 9 (of 9 total)

Eduard 8 years ago

Hi Ernest,

If you are referring to the last video on this demo page, then that’s fixed. However, there is currently a problem with YouTube hosted pre-roll ads on iOS and we have temporarily disabled them until it’s fixed.

Thanks,
Eduard
Ernest 8 years ago
It was the video using light box
- This reply was modified 8 years, 1 month ago by Eduard.
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Eduard 8 years ago

Hi Ernest,

Can I ask what device were you using? I can see all the videos on desktop, even the ones in lightbox.

Thanks,
Eduard

Ernest 8 years ago

Hi I tested on my Samsung Galaxy tab and iPhone..
It’s the second video from the top.. This link.
https://foliovision.com/player/demos/roll-custom-video

Ernest 8 years ago

The only videos playing properly are your live stream videos on that page..

Ernest 8 years ago

Your right.. It’s only not showing on iPhones..

Eduard 8 years ago

Hi Ernest,

You were right. It should be fixed now, the problem was in the name of the video in AWS.

Thanks,
Eduard

Ernest 8 years ago

Hi last question.. What’s the process upgrading from free version to pro?

Eduard 8 years ago

Hi Ernest,

You can purchase the Pro license here and then you will be able to download the Pro plugin from https://foliovision.com/my-licenses. There you will also find the unique license key, that you will use after installing the Pro plugin on your site.

Thanks,
Eduard

Viewing 9 replies - 1 through 9 (of 9 total)