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Hi,
great instructions. Thanks you for that! We are trying to track the seconds played for a specific video, however, for the “seconds played” event, the event label is always “index”, regardless of the video played. The event label is set correctly for the other events, like “video start”. Any idea what is going wrong?
Thanks,
Jörn
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Hello Jörn,
are you able to test the upcoming FV Player version to see if we were able to fix this issue for you? If you please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/10918414-ga-load-module.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
In this new version we use a newer Google Analytics library and we also fixed the “Video / Seconds played” even to use proper video name. Until now it didn’t use a proper video name and that could be the reason why you couldn’t find proper stats for the videos too.
Thanks,
MartinHi,
I am using Google Tags Manager to include my GA script. Do I still need to put my GA ID into the FV Player configuration for it to work? Or does this include the GA script two times then?
Thanks,
Jörn
Hello Jörn,
thank you for reaching out to us!
If you’re using GA4, FV Player does not even require you to have the GA script in at all. However, it needs to know the ID to know which account to send the data to. So yes, the ID in FV Player settings is required.
Thanks,
maria
