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Hi,
Because of the browser menu on top of the screen and the Windows task bar below, the lower part of HD videos doesn’t show.
Unfortunately I have a video with text in that part and would prefer the text below even if it means a part of the top is cut off.
Please advise,
Frans Pfaff
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Hi Frans,
Could you please send a link to your page so I can check this issue?
Thanks,
EduardHello Eduard,
Link to the site I am building is fpfaff.com.
The video is an intro clip to the site and the duration is 20 seconds.
In the last few seconds the URL to the site should be visible.I found out a few things myself.
1) on my iPad and my Android smartphone the video plays correctly and the URL is visible.
2) however on my desktop both in Microsoft Edge and Internet Explorer the URL is not visible.
Hope you can help me out, but thanks anyway,
Frans
Hi Frans,
Sorry, what URL should be visible? Could you please send a screenshot? I tested the video on desktop in Chrome and IE and then in iOS 10 and Android 7, and always got the same behaviour.
Thanks,
EduardHello Eduard.
I am at my work now and since behaviour at your side is always the same I tried it here. To my surprise the video plays correct here so there must be something wrong in some setting in my PC at home.
I am so very sorry for having bothered you, plse forgive me for being such a fool.
Frans Pfaff
Hi Frans,
No worries, I’m happy to help. I suggest you use the Private/Incognito mode of your browser for testing in the future, as it doesn’t store cookies or cache information.
Our player uses browser cookies for a lot of settings, so the results are often misleading.
Thanks,
EduardJust wanted to let you know that at home in Private browsing indeed the behaviour is correct,
Thanks again for your patient help,
Frans
