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Hello … In my FV Player dashboard I have the option to change a video playbar design, but I can’t see/find a tab to a page where I can change the design of an audio playbar. Is there anyone who can give me a hint where to find it ? Thank you ! C.
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Hello Christiaan,
the Player Skin settings apply to both video and audio player. However I see that the YouTube setting doesn’t work well with the audio player, so we will get that fixed.
Thanks,
MartinThank you, Martin, first of all for your prompt reply. I appreciate that very much. Secondly for offering your assistance for fixing the YouTube settings.
Does this means that this fix will also take care of changing the audio playbar that is currently on my WP pages ? (See attached screenshot).
Thanks,
ChristiaanHello Martin,
Have you been able already to fix the issue ? … I wonder, because on my side I still see the same black audio playbar on my pages.
Thanks,
ChristiaanHi Christiaan!
We are now fixing the issue. Our css designer will post an update.
Thanks,
LuciaHi Lucia!
Thank you for letting me know. I’ll wait for your designers update.
Best,
ChristiaanHello Lucia and team,
Could you, please, give me an update how it is going ? …
And is it possible to say, can you give me an estimate when this issue can be resolved ?Thank you in advance …
Hello Christiaan,
sorry about the delay, I was working on this with Viktor, but then we had to finish up the FV Player 7 stable release.
We will get back to it, hopefully even today.
Thanks,
MartinThank you, Martin, for letting me know. That’s much appreciated ! and it would be great indeed to hear back from you on this today or tomorrow.
With regards, Christiaan
Hello Martin,
I can imagine that you are aware of this already, but just to make sure, all the video clips on my pages are now black when I click the ‘play’ button. There is no picture/ no visual.
Maybe this is part of the restoration process and the work you do on fixing the audio playbar issue ? I don’t know …
Hello Christiaan,
are you referring to some issue after the upgrade to FV Player 7? What exact version are you using? Are you using a matching FV Player Pro version?
Are you hosting your video files on your own, or are you using YouTube or Vimeo?
Make sure you purge any WordPress cache that you might be using and also cache of your CDN if you are using it for your website.
The issue might be a conflict with one of your plugins or your theme as well. Do you see the same issue even if you put FV Player on a simple WordPress page?
Thanks,
MartinHello Christiaan,
going back to the audio player issue – we are currently solving some other styling issues, but we will fix the audio player issues when using the YouTuby skin as well.
However I had a look at the screenshot which you sent to us and it doesn’t seem like it’s FV Player at all. And that’s not the issue we are solving here.
It must be some other player. Please check what shortcode you are using for that one. Is it really [fvplayer…] ? Perhaps you need to change your shortcodes for audio player to use FV Player.
Thanks,
Martin
