Getting “unable to determine file format” too often

[Solved]

The Tidy Tutor 11 years, 2 months ago

I have an MP4 file I have saved on Amazon S3. The metadata is set to video/mp4. I don’t understand why FV Flowplayer is saying “Error: unable to determine file format”, please help.

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Martin 11 years ago

Hello,

if you have too many video on the page which are being checked, an issue like this might arise as the server might take longer to respond. We are re-working the video checker, so this will be improved.

In the meantime we put in a fix into the current version 2.2.3, so if you just re-install it from WordPress.org, you will get the fix.

Thanks,
Martin

Viewing 1 replies (of 1 total)