FV Player Stats not showing up

Nikolaos 2 years, 10 months ago

Hello,
Where can I see which video has the most views? In the stats tab nothing shows up. Do I have to change anything in the settings so that the stats show up?
Thanks
Nick

Viewing 4 replies - 1 through 4 (of 4 total)

Mária Stašová 3 years ago

Hello Nikolaos,

thank you for the question!

While the Stats tab does always show up in the FV Player menu in wp-admin, it first has to be turned on to show the stats.

You can turn it on by going to Settings -> FV Player -> Sitewide FV Player Defaults and enabling “Video Stats”.

Let us know, if it solved the issue.

Thanks,
Maria

Nikolaos 3 years ago

Hello Maria,
Thanks for your message.
Yes everything works now and the stats show up.
Thanks
Nick

Bryan McHenry 2 years ago

I am having the same issue. I turned the setting on and stats still don’t show up in either the stats tab or under the plays column in the list of videos.

Mária Stašová 2 years ago

Hello Bryan,

Are you still experiencing this issue? The stats do need a bit of time before showing up.

Thanks,
Maria

Viewing 4 replies - 1 through 4 (of 4 total)