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Hi there!
I’m trying to cancel my subscription, but I don’t see an option to do that? Will the charge auto-renew? Just want to confirm I will not be charged again. Thanks!
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Hello Will,
the way the licences work, is that the user must renew their licence by choice.
So no, you do not get automatically charged for the next licence. The licence just expires and the customer has to renew it manually.
Making the web work for you,
MariaHello Will,
most of the plugins have difficult to manage subscriptions and FV Player is not any better. We do offer a 2/3 discount on the renewal pricing however.
We would like to improve our licenses to work with subscriptions similar to how a web hosting companies bill their users – there would be a single subscription per user billed annually and you could easily add more licenses for different plugins by paying the difference in the prices etc. So no need to renew different plugins at different times. And a single payment/subscription would cover it.
Thanks,
Martin
