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Why did I add the pro but the FV Player watermark still not disappear?
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Hello Kongasamdx,
thank you for reaching out to us!
I confirm our licencing logs show that the licence for your website is correct. Please make sure you’ve enabled the pro pack in your settings.
If you have switched to Pro pack and still experience this issues, please let us know, if you are using any mimify or caching plugins. If so, clear cache and see, if that helps.
If none of these help, please check, if wp-admin -> Settings -> FV Player Pro -> Check Template reports any issues.
Thanks,
Maria
Could you please check for me? I tried and it didn’t go away.
domain name : xn--42c6ajo1bob1cxeyb3i.com
please help me check Normally, when filling the oil pattern, it must be lost, right?
Please help me check. I added a promotion, but the watermark doesn’t disappear.
Hello kongasamdx,
I found there is a bug in the keygen, I will be able to fix it tomorrow morning.
Thanks,
Martin
Ok thank you so much if you finished please let me know Then I have another question, when I look on IPhone, can the Air Play button in the top right corner be turned off? I can’t find the close button.
Hello kongasamdx,
please check https://foliovision.com/my-licenses and get the fixed license key for your domain there.
You can use the following code snippet to hide the Airplay button: https://foliovision.com/player/advanced/css-tips-and-fixes#airplay
Please let us know if there is anything else.
Thanks,
Martin
Thank you very much for helping to fix your problem.
Code to turn off the Air Play button, am I putting it here right? I tried putting it on and it didn’t go away.
Hello kongasamdx,
sorry about that, I did not realize that rule will have to work with !important, I added it in now: https://foliovision.com/player/advanced/css-tips-and-fixes#airplay
Thanks,
Martin
thank you very much brother The customer care team is very good. I will always use your service.
