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Hi,
Pause button and full screen button has disappeared and have been replaced by weird icons, see attached file. I use this beta version >> https://github.com/foliovision/fv-wordpress-flowplayer/archive/484-multiple-words-search.zip
Could you please help ?
Thanks, regards.
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Hi Bruno,
Thank you for reaching out to us.
Our programmer team will look at the issue you’re having and get back to you soon.
Thanks,
ChiaraHello Bruno,
please try to re-save Settings -> FV Player and see if that fixes the issue. I asked you to install that special FV Player version to help us with testing (thank you!) and it seems the new CSS file was not generated.
Thanks,
MartinHi Martin,
Do you mean that i have to see FV Player in “Settings” ?
(see attached file)
Hello Bruno,
if you are using FV Player Pro, then it’s Settings -> FV Player Pro. So save the settings there please.
Thanks,
MartinHi guys,
i’ve updated to latest version and play and full screen buttons have disappeared again. I use version 7.4.33.727. Do i have to install the old beta version again ? I thought that these fixes would be implemented in latest version. I use WordPress version 5.5.3Thanks
Regards
Hello Bruno,
perhaps the CSS fails to create when you update the plugin. Please try to re-save Settings -> FV Player Pro and see if that fixes the issue.
Do you see any errors or warnings related to FV Player occurring at the time when you updated FV Player? It’s not easy to trace. If you run into this issue on update again you can enable Settings -> FV Player Pro -> Integrations/Compatibility -> “Disable saving skin CSS to a static file”. That will get rid of this issue once and for all, but there will be more CSS in your page header which we try to avoid.
Thanks,
MartinHi
what do you mean by “re-save Settings -> FV Player Pro” I can’t find where to save settings. It is in Set Up tab ? Or where is it ?
Regards
Hello Bruno,
just hit any of the save butttons.
Thanks,
Martin
