New FV Player update is faulty on mobile – autoplay & force fullscreen issue

Rohan M. 6 years, 8 months ago

The latest update on FV player video has created a serious fault on mobile
(Version 7.1.14.727)

The page collapses and the background goes black.

Viewing 3 replies - 1 through 3 (of 3 total)

Lucia 7 years ago

Hi Rohan!

We haven’t encountered this bug yet. Could you send us a link to the video and info about the device you tested it on?

Thanks,
Lucia

Rohan M. 7 years ago

Hi Lucia,

It’s on iPhone 6 – the background and whole framework of the page collapses because of the video.

http://bit.ly/2wSBJlX
Password: 159

Btw does the plugin require a certain version of PHP?

Martin 7 years ago

Hello Rohan,

it appears you are using the “Force fullscreen on mobile” and “Use native fullscreen on mobile” settings on a video which is also set to autoplay. So the situation is new as before FV Player 7 there was no autoplay on mobile.

We will test this on our website and then in some default WordPress theme and will see if we can reproduce the error. With the floating menu which is in place on your website this can get tricky to solve.

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)