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My brother has another question. When Android mobile phone presses full screen, it likes to rotate the screen automatically. Where should I go to set this? or can’t be fixed
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It’s only android that rotates the screen automatically but ios doesn’t.
Hello kongasamdx,
we force the landscape orientation for Android on purpose. It’s much better for video playback that way. We wish we could make that work for iPhone too, but it does not support it.
Please let us know why do you prefer the video playback to stay in the portrait mobile orientation.
Thanks,
MartinSome videos if horizontal Videos taken from a mobile phone will become smaller. So I want viewers to be able to choose to adjust vertically or horizontally by themselves.
Hello kongasamdx,
FV Player already detects the video aspect ratio and if it’s shot in portrait mode of the phone camera it should not be forcing the landscape orientation of the player when in fullscreen.
Are you sure that the actual video is not with the landscape aspect ratio with black bars on sides or the actual picture?
Please use our Video Checker to submit a report of the video: https://foliovision.com/player/basic-setup/how-to-use-video-checker
Thanks,
MartinThe aspect ratio of the video captured by a mobile phone. If shooting vertically, when rotated horizontally, it will not fill the screen. There will be a black bar next to it like I sent you a picture. If this part can’t be fixed, it’s okay brother. I’m just asking thank you very much
The aspect ratio of the video captured by a mobile phone. If shooting vertically, when rotated horizontally, it will not fill the screen. There will be a black bar next to it. The format I sent you to see. If this part can’t be fixed, it’s okay brother. I’m just asking thank you very much
Hello kongasamdx,
this should already be working well. Please send the video file URL or use our Video Checker to submit a report of the video: https://foliovision.com/player/basic-setup/how-to-use-video-checker
That way we can check why FV Player fails to detect that the video is vertical and why it forces the landscape orientation in fullscreen on Android.
Thanks,
MartinWhere can I send a sample video? I have chosen the topic as you mentioned. but it is not sent to me
I think the Android system should allow viewers to choose whether to rotate the screen or not.
If so, can you code for screen rotation lock for me? I want viewers to be their own choice.
Hello Kongsamdx,
based on your settings screen, you have currently disabled the video checker. Make sure your videos have the little “Admin checker:” message in top left corner.
Is sending a sample video necessary? Once you click the message, you will be able to see information about the video. It is best to just send us a screenshot/ copied text or an automatic report via the admin video checker. The information Martin needs should be included there.
Thanks,
MariaHello Kongsamdx,
please post a link to the page where we can see the issue with the vertical video not being detected.
The Video Checker is not showing for YouTube and Vimeo videos. I don’t think you are using one of these, but once we see the page, we might be able to figure it out.
Thanks,
MariaNow I have cloudflare turned off, normally I can only access Thailand. If you finish checking, please let me know. I will go to open cloudflare as usual.
(links removed)
In any case, I would like you to give it a try. It’s possible I need a code to disable auto-rotation of the screen.
Hello Kongsamdx,
I see we are not detecting the video resolution for HLS properly, when playing with the HLS.js library.
We are fixing that, then Android will no longer force the landscape orientation.
Unfortunately I was not able to check your videos, I was getting HTTP error 451. Perhaps it was due to some country blocking.
Thanks,
MariaHello Kongsamdx,
Could you please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/refs/heads/5095267703-hls-video-width-height.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
Then when you play a vertical video and enter fullscreen your Android phone will no longer force the landscape orientation.
Thanks,
MartinIf I put the plugin you provided over it Will my video not disappear?
I’ve tried installing the plugin in WordPress. But the video was forced to rotate as usual. Can you take a look for me?
In mobile settings, I only have this option.
Hello Kongsamdx,
are you able to run this script on the browser console when the video plays?
flowplayer(0).video.widthThat way we should see if the proper video width is detected.
If it’s zero, then Cloudflare might be hanging on to the old version of the FV Player script file. There are setting to ignore the query string versions, so these should be disabled.
If even that won’t help, please provide a link to your video file.
Thanks,
MartinHello Kongsamdx,
we try to get rid of unnecessary settings where possible.
We can detect the video orientation (landscape or portrait) properly, so this should all just work fine.
I provided the troubleshooting steps for you so that we can move forward with this and ensure you get the desired video display – only force landscape orientation for landscape videos.
Could you please go through what I posted in my previous message?
Thanks,
MartinWell, I don’t know where to put the code you provided. Well, I just want it to not force the screen to rotate. Do you have an old version of the plugin for me?
Hello Kongsamdx,
here’s how to open your browser developer console: https://foliovision.com/player/troubleshooting/javascript-browser-console
So please play your video on your desktop computer, open that console, copy-paste the following to it:
flowplayer(0).video.width…and then once you hit Enter you should get the video width which FV Player has detected.
The older plugin versions can be found on https://foliovision.com/my-licenses -> Show Previous Version, but I wouldn’t recommend that as you wouldn’t be getting the security fixes (and also playback fixes on new mobile devices for instance).
Thanks,
MartinIs this one?
the old version you said Some new mobile phones, the system can’t play?
Hello Kongsamdx,
the older version of FV Player does not have any compatibility issues with mobile devices, but in a year it might have. We had such issues with Android 10 or YouTube video in the past.
Thank you for the console output. It seems that our updated code either fails to detect your video dimensions properly or that Cloudflare is not giving you the up-to-date FV Player script file.
Please provide a link for that exact video file so that we can inspect it.
Thanks,
MartinSo can I switch to the old FV Player first? But I didn’t delete the new one. If you update to the new version, can you please add the non-rotate function for me?
Hello Kongsamdx,
our goal is to fix the portrait video detection if there is any issue with it. Please share your video URL so that we can have a look at it directly. We will keep the link private. You can also just sent it to the support email.
Thanks,
Martin
