-
Hello I installed your player to a customer, on domain https://www.videometeo.com/ complete with VAST, I ask you two settings info
first: embed function of the player, I tested as per your specifications on your site, but embedding the code in a new post the player is not seen, or you see an image but not the player, I run I think all the steps, also getting token vimeo, but nothing to do.
second: VAST player in AMP, the player is not displayed but only the embedded video of vimeo or youtube, while the VAST ADS are not displayed.
Thanks for your help
in case I can provide access dari of the site.good job
Piero Meloni
-
-
Hi Piero,
1) Do you mean the iframe embedding? Could you send me a link to the page where the video is not generated properly?
2) VAST ads along with other scripts are not allowed in AMP pages. There are only a few exceptions, for instance, Vimeo and Youtube iframes. You can read more about the restrictions and regulations in our guide Using FV Player With AMP.
Thanks,
Eduard
Thanks for the speed of the answer, the link is this if I execute embed is not then incorporated the player, thanks
https://www.videometeo.com/news/1338-meteo-italia-freddo-aumento-rischio-gelo-nel-fine-settimana-2/
Hi Piero,
I apologize, but I didn’t quite get what is the issue. I opened your link and the video played ok. Is there a problem with generating the embed link from it? If you are not able to play the video on that page, could you please let me know what operating system are you using and what browser?
Thanks,
Eduard
Exactly it does not generate the correct embed code, the code that is released does not work. Thank you
The browser used is chorme, but we also tried with firexo and the same problem, which instead with your demos we can see them.
Our operating system and windows 10
Thanks, I await your specifications on how to best configure the embed function,
thank you
Hi, I do not know if you’ve got to verify, I updated the plugin to the latest version, this is the embed code that generates from the video. thank you
<iframe src=”https://www.videometeo.com/news/1573-irrompe-gelo-siberiamo-meteo-cambiamento-repentino/fvp/” allowfullscreen width=”640″ height=”362″ frameborder=”0″ style=”max-width:100%”></iframe>
link https://www.videometeo.com/news/1573-irrompe-gelo-siberiamo-meteo-cambiamento-repentino/
Hi Piero,
Thank you for clarification, we’ll look into this issue as soon as possible.
Thanks,
Eduard
Sorry, also after updating the videos after the pre-roll do not start and stop.
https://www.videometeo.com/news/1444-meteo-italia-maltempo-neve-bassa-quota-gelo/
embed code does not generate video
<iframe src=”https://www.videometeo.com/news/1444-meteo-italia-maltempo-neve-bassa-quota-gelo/fvp/” allowfullscreen width=”640″ height=”362″ frameborder=”0″ style=”max-width:100%”></iframe>thanks
Hi Piero,
Thanks for the update. Could you please try to test it again while switching to one of the default WP templates (for instance Twenty Sixteen)? Also, did you install any new plugins since the time the embedding worked on your page? It might be a compatibility issue.
If this issue is time sensitive and you would like it to be resolved as fast as possible, you could purchase a Pro Support Incident ticket and we would resolve the issue directly on your website within a day.
Thanks,
Eduard
