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Hello, can u check here: http://nordpresse.be/alerte-salah-abdeslam-sevade-pendant-policiers-regardent-roland-garros/
The ads are only showing on desktop, never on mobile, any idea of what i can do ?
Thank you very much.
Vincent
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Hello Vincent,
your ad seems to deliver a Flash VPAID. You entered the same ad with both Flash and HTML5 engine, but that doesn’t change the fact. You should be asking your ad provider if they can give you HTML5 VAST ads or JavaScript VPAID ads.
I’m also checking your other support thread now.
Thanks,
Martin
Then, I need to do this to have ads on flash and html5 in desktop and html5 on mobile ?
Or should I make it differently ? Thanks
http://imgur.com/NCaf8ip
Hello Vincent,
your setup makes sense as the first ad which you set to use Flash will play on a computer with Flash. Computer without Flash will skip it and go for the second one and mobile will play one of the HTML5 ads – if it really provides a HTML5 ad.
However you are using the same ad URL for first 2 ads and it’s up to your ad provider to put in Flash or HTML5 ads, then engine setting in FV Player VAST doens’t change that.
I see having a special field for the mobile ad would make sense here.
Thanks,
Martin
Hi, thank you very much for ur time.
Can u be more precise about that:
“However you are using the same ad URL for first 2 ads and it’s up to your ad provider to put in Flash or HTML5 ads, then engine setting in FV Player VAST doens’t change that.”
What do you mean ? Should I ask my ad provider about it ?
Hello Vincent,
you should be asking your ad provider for some VAST ad which will give your HTML5 ads without requirement of Flash.
The ad URL which you are using is giving you VPAID Flash ads.
Thanks,
Martin
