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Dear Support,
Good day! I loaded the FV Player Vast with correct video ads url (redacted) It loaded the ads but on windows, google chrome, Firefox and Edge the video ads cannto be click to start the timer, it stuck so I have to disabled your FV Vast player, I can’t let it run otherwise I will lose my viewers.
Kindly help me on this.
Thanks
Viewing 3 replies - 1 through 3 (of 3 total)
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### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: (redacted) HOME_URL: (redacted) Plugin URL: (redacted)/wp-content/plugins/fv-wordpress-flowplayer FV Player version: 7.4.45.727 FV Player core version: 7.2.7 FV Player license: Valid (next check 2021-03-26 06:07:58 GMT) FV Player Pro version: 7.4.44.727 FV Player Pro license: Valid (next check 2021-03-26 06:08:02 GMT) WordPress Version: 5.7 Permalink Structure: /%postname%/ Active Theme: VideoTube Child 2.0 Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36 Edg/87.0.664.66 PHP Version: 7.4.16 MySQL Version: 5.5.68 Web Server Info: Apache WordPress Memory Limit: 40M PHP Memory Limit: 256M PHP Upload Max Size: 2M PHP Post Max Size: 8M PHP Upload Max Filesize: 2M PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: Advanced Custom Fields: 5.9.5 Advanced Custom Fields: Gallery Field: 2.1.0 Akismet Anti-Spam: 4.1.9 All 404 Redirect to Homepage: 1.20 All In One WP Security: 4.4.8 Disable Gutenberg: 2.4 Fullwidth Page Templates: 1.1.1 FV Player: 7.4.45.727 FV Player Pro: 7.4.44.727 Really Simple SSL: 4.0.13 Redux: 4.1.24 Shortcodes Ultimate: 5.9.8 Social Count Plus: 3.4.1 Video Thumbnails: 2.12.3 WordPress Importer: 0.7 WPBakery Page Builder: 6.2.0 WP Rocket: 3.8.7 Yoast SEO: 16.0.2 SETTINGS Array ( [nag_fv_player_7] => 1 [notice_new_lightbox] => 1 [notice_db] => 1 [notice_xml_sitemap_iframes] => 1 [autoplay] => false [googleanalytics] => [chromecast] => 1 [key] => (redacted) [logo] => [rtmp] => [auto_buffering] => false [disableembedding] => true [disablesharing] => false [disable_video_hash_links] => true [popupbox] => true [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #bb0000 [logoPosition] => bottom-left [parse_commas] => false [width] => 100% [height] => 90% [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => [ad_width] => [ad_height] => [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => [disable_videochecker] => true [interface] => Array ( [ads] => true [align] => true [autoplay] => true [controlbar] => true [embed] => true [mobile] => true [playlist_advance] => true [playlist] => true [playlist_captions] => true [share] => true [speed] => false [splash_text] => false [subtitles] => false [sticky] => false [synopsis] => false [end_actions] => true [lightbox] => false [ab] => false [popup] => true ) [amazon_bucket] => Array ( [0] => fakename-alias-video ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => me-south-1 ) [amazon_expire] => 5 [amazon_expire_force] => true [fixed_size] => false [js-everywhere] => true [marginBottom] => 28 [ui_play_button] => true [volume] => 0.9 [player-position] => [playlist_advance] => true [sharing_email_text] => Check out the amazing video here [liststyle] => slider [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => true [sticky_place] => left-bottom [sticky_width] => 380 [playlist-design] => 2017 [skin-slim] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #bb0000 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => [design-icons] => [accent] => #4682B4 ) [skin] => youtuby [hlsjs] => true [lightbox_images] => false [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.4.45.727 [css_writeout-https-.....] => 1606932533 [pro] => Array ( [quality] => , , [transcript_theme] => light [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 7 [watching_prompt_msg] => Are you still watching? [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => false [autoplay_scroll_enhanced] => false [ab_loop] => false [vimeo_debug] => false [copy_text] => false [copy_text_time] => 5 [watching_prompt] => false [watching_prompt_interval] => 1 [transcript_hidden] => false [stream_loader_on] => false [stream_loader_speed_up] => false [vimeo] => false [yt_logo] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => true [elastic_key] => [elastic_secret] => [elastic_region] => [cf_domain] => [cf_key_id] => [cf_pk] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [cloudflare_domain] => [cloudflare_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => true [video_ads_once] => false [video_ads] => Array ( [0] => Array ( [videos] => Array ( [mp4] => https://www.youtube.com/watch?v=mPqdWrcycHc ) [disabled] => 0 [name] => Gomo [click] => http://stawhoph.com/afu.php?zoneid=3864160 ) [1] => Array ( [videos] => Array ( [mp4] => https://www.youtube.com/watch?v=1yK8vqQwhqQ ) [disabled] => 0 [name] => PLDT Home Wifi [click] => http://stawhoph.com/afu.php?zoneid=3864160 ) [2] => Array ( [videos] => Array ( [mp4] => https://www.youtube.com/watch?v=GDIExHzCJcI ) [disabled] => 0 [name] => Globe Streamwatch [click] => http://stawhoph.com/afu.php?zoneid=3864160 ) [3] => Array ( [videos] => Array ( [mp4] => https://www.youtube.com/watch?v=jwuxsXfwl2I ) [disabled] => 0 [name] => Netflix [click] => http://stawhoph.com/afu.php?zoneid=3864160 ) ) ) [show_controlbar] => false [hd_streaming] => true [multiple_playback] => false [ui_no_picture_button] => false [ui_repeat_button] => false [ui_rewind_button] => true [ui_speed] => true [splash] => https://1.bp.blogspot.com/-V3w8GT4A5qs/X8fAeyH6hdI/AAAAAAAAEWo/7mEJRgkGHJ0e2sv2oDp5gT1fwR2mXAd-QCLcBGAsYHQ/s0/player-final.png [subtitleOn] => false [video_position_save_enable] => true [integrations] => Array ( [featured_img] => true [wp_core_video] => true [facebook_sharing] => false [schema_org] => false ) [css_disable] => true [profile_videos_enable_bio] => false [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => false [lightbox_force] => false [mobile_native_fullscreen] => false [mobile_force_fullscreen] => true [mobile_alternative_fullscreen] => true [mobile_landscape_fullscreen] => true [fv-wp-flowplayer-submit] => SaveAllChanges [video_sitemap] => false [video_sitemap_meta] => [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [s3_browser] => true [digitalocean_spaces] => Array ( [space] => [endpoint] => [key] => [secret] => ) [vi_login] => [vi_pass] => [video_model_db_checked] => 7.4.45.727 [player_model_db_checked] => 7.4.45.727 [player_meta_model_db_checked] => 7.4.45.727 [video_meta_model_db_checked] => 7.4.45.727 [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 [hide-tab-video-intelligence] => ) DATABASE CREATE TABLE `Qk02j_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT '0', `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0', `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=InnoDB AUTO_INCREMENT=3060 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `Qk02j_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=4409 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `Qk02j_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=3066 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci CREATE TABLE `Qk02j_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=InnoDB AUTO_INCREMENT=4119 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci ### End System Info ###Please do not publish my website URL. Kindly delete my website url and domain when moderating this topic.
Thank you so much
Hello Joana,
please re-activate FV Player VAST, remove the VAST URL from Settings -> FV Player VAST and only add it for a single player using the instructions from here: https://foliovision.com/player/vast/how-to-use-vast#ads-for-individual-videos (although currently the VAST field is in its own tab)
Then send us a link to the page where we can see the issue.
Thanks,
Martin
Viewing 3 replies - 1 through 3 (of 3 total)
