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Video not playing after VAST ad on Android

[Solved]

Foliovision › Forums › FV Player VAST › Bug Reports › Video not playing after VAST ad on Android

  • maroelamedia 8 years, 1 month ago

    Hi guys

    Visitors on Android smartphones aren’t able to view video’s after the VAST pre-roll is skipped or has finished. The video is expected to start automatically after the pre-roll, but instead only the thumbnail appears with a big play button in the center. The YouTube player controls appear under the FV Player controls and is unresponsive. It seems to work fine on desktop and iOS though.

    All our video’s that are embedded from YouTube are affected. See http://maroelamedia.co.za/nuus/sa-nuus/video-meisie-helder-oordag-oorval-beroof/ for example.

    The console log displays the following on Chrome for Windows during playback:

    JQMIGRATE: Migrate is installed, version 1.4.1
fv-player-vast.min.js?x69882:87 fv_ima_adDisplayContainer init, root size: 301x226
fv-player-vast.min.js?x69882:87 FV VAST load (0,html5) https://pubads.g.doubleclick.net/gampad/ads?sz=640x480&iu=/9304/maroelamedi…eisie-helder-oordag-oorval-beroof%2F&correlator=1492071781832&vpos=preroll
fv-player-vast.min.js?x69882:118 New video tag!
fv-player-vast.min.js?x69882:87 FV VAST Ads init with video and click tag.
www-widgetapi.js:121 Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://www.youtube.com') does not match the recipient window's origin ('http://maroelamedia.co.za').
g.C @ www-widgetapi.js:121
g.H @ www-widgetapi.js:118
fv-flowplayer.min.js?x69882:8 Uncaught TypeError: Cannot read property 'addEventListener' of undefined
    at new t (fv-flowplayer.min.js?x69882:8)
    at Object.M (fv-flowplayer.min.js?x69882:8)
    at Object.I [as one] (fv-flowplayer.min.js?x69882:8)
    at fv-flowplayer.min.js?x69882:7
    at HTMLDivElement.l (fv-flowplayer.min.js?x69882:6)
    at Object.e.trigger (fv-flowplayer.min.js?x69882:6)
    at onReady (fv_player_pro.min.js?x69882:10)
    at N.g.I (www-widgetapi.js:76)
    at Y.g.l (www-widgetapi.js:114)
    at Y.g.J (www-widgetapi.js:140)
t @ fv-flowplayer.min.js?x69882:8
M @ fv-flowplayer.min.js?x69882:8
I @ fv-flowplayer.min.js?x69882:8
(anonymous) @ fv-flowplayer.min.js?x69882:7
l @ fv-flowplayer.min.js?x69882:6
e.trigger @ fv-flowplayer.min.js?x69882:6
onReady @ fv_player_pro.min.js?x69882:10
g.I @ www-widgetapi.js:76
g.l @ www-widgetapi.js:114
g.J @ www-widgetapi.js:140
W.g @ www-widgetapi.js:125
Bb.f @ www-widgetapi.js:99
fv-flowplayer.min.js?x69882:8 Uncaught TypeError: Cannot read property 'addEventListener' of undefined
    at new t (fv-flowplayer.min.js?x69882:8)
    at Object.M (fv-flowplayer.min.js?x69882:8)
    at Object.I [as one] (fv-flowplayer.min.js?x69882:8)
    at fv-flowplayer.min.js?x69882:7
    at HTMLDivElement.l (fv-flowplayer.min.js?x69882:6)
    at Object.e.trigger (fv-flowplayer.min.js?x69882:6)
    at onReady (fv_player_pro.min.js?x69882:10)
    at onStateChange (fv_player_pro.min.js?x69882:10)
    at N.g.I (www-widgetapi.js:76)
    at Y.g.l (www-widgetapi.js:114)
t @ fv-flowplayer.min.js?x69882:8
M @ fv-flowplayer.min.js?x69882:8
I @ fv-flowplayer.min.js?x69882:8
(anonymous) @ fv-flowplayer.min.js?x69882:7
l @ fv-flowplayer.min.js?x69882:6
e.trigger @ fv-flowplayer.min.js?x69882:6
onReady @ fv_player_pro.min.js?x69882:10
onStateChange @ fv_player_pro.min.js?x69882:10
g.I @ www-widgetapi.js:76
g.l @ www-widgetapi.js:114
g.J @ www-widgetapi.js:140
W.g @ www-widgetapi.js:125
Bb.f @ www-widgetapi.js:99
fv-player-vast.min.js?x69882:87 FV VAST Ads loaded.
fv-player-vast.min.js?x69882:87 FV VAST Ad event: loaded
fv-player-vast.min.js?x69882:87 FV VAST Ad event: contentPauseRequested
fv-player-vast.min.js?x69882:87 FV VAST Ad ContentPauseRequested for real!
fv-player-vast.min.js?x69882:87 FV VAST Ad event: impression
fv-player-vast.min.js?x69882:87 FV VAST Ad event: start
fv-player-vast.min.js?x69882:87 FV VAST Ad event: firstquartile
fv-player-vast.min.js?x69882:87 FV VAST Ad event: skippableStateChanged
fv-player-vast.min.js?x69882:87 FV VAST Ad event: midpoint
fv-player-vast.min.js?x69882:87 FV VAST Ad event: thirdquartile
fv-player-vast.min.js?x69882:87 FV VAST Ad event: complete
fv-player-vast.min.js?x69882:87 FV VAST Ad event: contentResumeRequested
fv-player-vast.min.js?x69882:87 FV VAST Ad event: allAdsCompleted

    We’re using FV Player 6.0.5.23, FV Player Pro 0.7.16 and FV Player VAST 0.6.26.

    Please help us with this issue.

    Best regards
    Kobus

Viewing 6 replies - 1 through 6 (of 6 total)
  • Eduard 8 years ago
    Avatar photo

    Hello maroelamedia,

    Thank you for reporting this issue. Could you please let us know what mobile devices and versions of Android were the users who reported this using?

    Thanks,
    Eduard

    maroelamedia 8 years ago

    Hi Eduard

    I’m still awaiting feedback from most of our website visitors that reported the issue, but here are the models and versions I could determine so far:

    – Samsung Galaxy Note 5 with Android 6.0.1
    – Samsung Galaxy S7 Edge with Android 6.0.1
    – Sony Xperia Z5 Compact with Android 7.0

    Thank you for your time.

    Best
    Kobus

    Martin 8 years ago

    Hello Kobus,

    sorry about the delay on this bugfix.

    Please upgrade to FV Player VAST 0.6.27. For now we just had to disable VAST ads on your video type. It looks it’s not possible to make it work reliably on a mobile device without requiring secondary user click to get the video started after the video ads has finished.

    Thanks,
    Martin

    Kobus 8 years ago

    Hi Martin

    Thank you for the feedback.

    The changelog reads:
    “Mobile – stopping VAST ads before YouTube videos on Android – at least for now as it doesn’t work reliably”

    By “stopping”, do you mean that no ads will be served on embedded YouTube videos anymore?

    Do you maybe have an ETA for a permanent solution?

    Thanks again
    Kobus

    Martin 8 years ago

    Hello Kobus,

    as I said doing this would require two user clicks/taps to play the video and the problem is what happens if there is no ad – it would mean the user clicks the video and then has to click it again to get it to play. If there would be ad, he would click, see the ad and then be prompted to click again to see the actual video.

    We could preload the ad to see if there is any, but the danger of that is that it would trigger all the tracking, that the ad is getting to play even if the user wouldn’t mean to play any video.

    So this is really tricky.

    YouTube is able to put in video ads for mobile a lot more easily, as they are in control of their own iframe obviously.

    Thanks,
    Martin

    maroelamedia 8 years ago

    Thank you Martin!
    Keep well
    Kobus

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: Video not playing after VAST ad on Android



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