Alec Kinnear

Creative Director

Alec has been helping businesses succeed online since 2000. Alec is an SEM expert with a background in advertising, as a former Head of Television for Grey Moscow and Senior Television Producer for Bates, Saatchi and Saatchi Russia. Alec maintains a photography and culture weblog at uncoy.com. His dance film Lapinthrope won prizes around the world.

Alec holds an Honours B.A. from Trinity College at the University of Toronto in Modern Languages and Literature.

Piping UptimeRobot alerts into Teamwork Chat

I hope this short essay helps anyone trying to monitor site uptime or pipe any kind of alerts into Teamwork Chat.

Worst Services We Actually Use: Fruux Review

Insisting on changing web standards instead of supporting customers is the best example of Millennial Moronity I've seen in my career in IT.

Project Gutenberg – Subverting WordPress.org for .com marketing

People who use WordPress to publish their poetry, their photographs or communicate to their customers their small business (about 30% of the internet) may not even know about Project Gutenberg. Ostensibly Project Gutenberg began as a new editor. Given how mediocre the WordPress TinyMCE editor has been from inception (note: we created FV WYSIWYG on FCKedit ten years ago and it's still the only editor which allows a writer to switch to code view and back again and not have all his/her paragraphs and line spacing arbitrarily changed), a new editor is a laudable goal.

Unfortunately Project Gutenberg turned out not to be an upgraded post editor but a new vision of WordPress in permanent Page Builder mode. There have been serious writings about the tyranny of choice. By forcing writers to make decisions about blocks, multiple photo layouts, forms, sliders every time they create a new paragraph, there are two results likely:

Keep reading Project Gutenberg - Subverting WordPress.org for .com marketing

The Definitive Guide to Deploying Apple OS X 10.13.5 High Sierra on Mac Pro 4,1 or 5,1 Silver Towers

The Mac Silver Tower 4,1 and 5,1 remain one of the most powerful Macs ever made, depending on your processor. Even the eight core 2.26 GHz version is incredibly powerful and fast, outrunning any MacBook Pro and most iMacs, as will a hexacore 3.33 GHz or 3.46 GHz. Certainly they are more expandable, repairable and upgradeable than any other Mac built since, with SATA SSD and PCI cards and graphic card upgrades readily available and easily installed. For video editors, the Mac Pro Silver Tower is one of the best computers ever built.

In terms of cost for performance, no current Mac whether iMac or iMac Pro can touch the 4,1 and 5,1 Silver Towers. What's especially wonderful is that both of them will still run the latest Apple OS and software perfectly, with just a bit of preparation. I'll take you through the steps of a successful deployment of a 4,1 Silver Tower with High Sierra.

Start by Testing Your Hardware: Apple Hardware Test

The first thing you should do is test your hardware. This is easier said than done on older hardware. Apple has some lovely software called Apple Hardware Test a.k.a. as AHT. There's no joy in suffering through crashes which are hardware related, trying to debug your OS (software).

Normally you find AHT at this path /System/Library/CoreServices/.diagnostics

Unfortunately, recent versions of the OS have not included AHT or at least not for older computers. Happily some enterprising Apple fans have collected all the versions of AHT out there for all kinds of Apple computers including Powermac, Powerbook, iBook, iMac, MacMini, MacPro, MacBook and MacBooks Pro.

Keep reading The Definitive Guide to Deploying Apple OS X 10.13.5 High Sierra on Mac Pro 4,1 or 5,1 Silver Towers

Why You Should Buy Vimeo Pro on Sale on Mother’s Day

I worry that Vimeo Pro Pricing is so good that eventually Vimeo will remove the basic Pro account for new users. Get Vimeo Pro now at 30% off.

Shooting for Likes: Instagram’s Influence on Photography

I'm looking for a camera to shoot video at home and at work quickly, simply and well lately (comparative review coming). It's taken me out to spend more time looking at gear sites. Horatio Tan runs a very unique site which primarily compares top of the line Leica gear (M9, M10, SL) with top tier Canon (5DR), Nikon (D850) and Sony (A7S, A73, A7R2, A7R3). His subjects are mainly very pretty Russian models out and about in Hong Kong. Gear cat nip.

Tan is a bit existential about his photography. In his post A Crisis of Purpose in the Age of Instagram, he wonders about how likes influence photography.

Keep reading Shooting for Likes: Instagram's Influence on Photography

Netflix Valuation: A European Perspective

Netflix has just enjoyed an amazing price run from about $190/share to a high of $333/share. The share price has fallen to about $290 now. It's still wildly overpriced.

Let me explain. Profit is $559 million. There are 432 million shares outstanding. Earnings per share is $1.25. That's a peak P/E (price to earnings) ratio of 264! As a comparison Walmart's P/E in 2017 was 20.7.

Keep reading Netflix Valuation: A European Perspective

Apple OS X shortcomings got you down? Read some Windows 10 blog posts to cheer up

The price of a working computer on the "free" Windows 10? Two hours out of your life and storing all of your files on Microsoft's servers.

A billion reasons never to buy IBM services

The situation is more serious than I initially thought when I wrote this article. IBM has repeatedly savaged governments around the world for sums up and over $1 billion dollars for systems which don't work and have to simply be discarded.

Winning megaprojects with low initial bids and then turning a $20 million project into a billion dollar con of the client appears to be an artform at IBM. Governments all over the world have suffered, tax payers have paid for senior IBM bonuses. Ordinary citizens have gone six months or more without their paycheques.

This behaviour appears to be IBM policy and not an accident. This very grave situation cries out for a deep investigative long form feature. Together the governments of Canada and Australia and Pennsylvania (just the ones I've found so far) likely have a case of deliberately malicious business practices.

Apparently IBM has made USD $780 million building a payroll system for the Canadian Government which does not work.

Potential Savings on Payroll

The idea was to save money by eliminating jobs. Canada has about 260,000 public servants. Over 1200 people were working on payroll (accountants, bookkeepers and managers mainly with some IT guys thrown in to make it work). This is about half of one percent on payroll. Payroll is about one third the cost of accounting in our company. I'm unable to bring our accounting costs much below 3% of turnover on a sub-million dollar turnover despite strong efforts and automated software like Freshbooks.

Keep reading A billion reasons never to buy IBM services

Bad UX: How Medium’s comment system kills engagement

Medium's non-existent login

Let's start with Medium Login. What user hating, social media centric tool ever dreamed up temporary sign in via email? If you want to log in to Medium via your email, you can't do it with email and password. You have to send a new email to yourself (which takes somewhere between 30 seconds and two minutes to arrive) and click on the link within 15 minutes.

Keep reading Bad UX: How Medium's comment system kills engagement

SoundCloud’s Path to profitability

SoundCloud's Shrinking Revenue, Real Estate and Headcount

SoundCloud had way too many staff members for what is a fairly simple website. Their headcount was 422 out of which 173 have been given their walking papers.

SoundCloud was also maintaining offices in Berlin, New York, San Francisco and London. For expensive real estate they only needed to add Paris and Tokyo for a perfect score. Fortunately, SoundCloud will cut back to Berlin and New York now. Someone needs to negotiate with the Americans (New York) while production and code and IT can all be done in Berlin.

There's a need for some kind of design and marketing input from New York as Germans can be really clueless about marketing to anyone except Germans. Germans in a way don't really believe in marketing, they believe in the product. I'm a German at heart that way myself. Heaven knows I could do a better job with the FV Player marketing¹ while with Martin we've done a great job on the software architecture. While Mercedes no longer makes cars which run 400,000 km without major service (I owned one), many German products remain very high quality.

Keep reading SoundCloud's Path to profitability

How to write an ideal service notification

Editor's note: Service interruption notifications are the unloved sibling of newsletters and welcome emails. They just don't get enough love—and for the most part are fairly terrible, anonymous, vague and menacing messages, often from a no-reply address. There is a better way.

While software is our main business now, we have some hosting clients for special services. Every once in a while of course there is either expected or unexpected downtime. We strive to let our clients know about these issues in advance (planned) and in real time (unplanned). We don't try the tricky move that many hosts do of just trying to hide downtime.

Keep reading How to write an ideal service notification

Why WP Rocket fails on high traffic sites and how to fix it

We are big users of WP Rocket (licensed through 2020). WP Rocket works great on our clients' normal busy sites (up to 5 million visitors/month). We run one very high traffic network with up to 40 million visitors in one week or even a million visitors/hour.

On this site, WP Rocket fails miserably. When new articles are posted WP Rocket purges the cache of too many different pages:

all the category archives to which the page belongs
related date archives
even the previous post and previous post in the same category (this is to keep the prev/next links on the posts working, if the post is updated it clears the next post too)
feeds
and of course the homepage

And all of the above happens if a post is added, updated or a comment is posted. So when you have people writing new comments every second you end up with a lot of cache purges on the pages where the information about new comment is not so important - new comments should only purge that post cache and nothing else.

Keep reading Why WP Rocket fails on high traffic sites and how to fix it

WordPress Plugin Pricing

I recently received an email about our FV Player Pro plugin licensing and pricing. filmmaker Paul Moon's questions were good ones. Here are my answers.

Hi Paul,

Thanks for your email and your questions. I'm delighted to answer your questions.

I am very bothered by what appears to be a surprise limitation on my purchase: https://prnt.sc/gerwa6. That is a screenshot of my license upon purchasing FV Player Pro. THERE IS NO PLACE ON YOUR WEBSITE CLARIFYING A LIMITATION ON MY LICENSE. For you to add this only after I paid, is unacceptable. I'd like to understand what happened. A product is completely worthless when it expires after 1 year.

Your license never expires. You can continue to use the last version indefinitely forever. The main sales page clearly states: "All updates and support free for 1 year."

Keep reading WordPress Plugin Pricing

Intranet.red of Patagonia paying with a fake credit card

During the last year, we added Stripe for payment of FV Player Pro. We've had many more fraud issues with Stripe than Paypal.

One case is the company Intranet.red of Patagonia. With an email address adriancativa@outlook.com and name Matt C., Intranet.red purchased an FV Player Pro license. On 12 July, the credit card owner disputed the charge. We sent a courteous email to adriancativa@outlook.com about the incorrect charge but never heard back.

Keep reading Intranet.red of Patagonia paying with a fake credit card

How to set up a Mac securely on OS X 10.11 Sierra (El Capitan)

We've recently upgraded our computer stock with a bunch of new (old) Mac Pros. These are the last computers which Apple built which can be upgraded (storage, memory, GPU, CPU in order of complexity). So I've updated our guide on deploying new Macs. I've often been asked about our special sauce for securing Macs and deploying them quickly so I've publishing this as a starting point for others.

Despite the title stating that this covers how to set up a Mac securely on OS X, it hasn't really been possible to secure a Mac since the App Store came into being (OS X 10.6.6 I believe). OS X 10.5.8 may be the last really secure full version of OS X ever created. Coincidentally Apple joined Prism in 2012.

Still one can make a good effort to make one's computer far less chatty. If you really want to be secure, don't use the app store at all and download your OS X updates. If you want to be a little bit secure, you have to avoid iCloud completely. Just ask the beautiful Jennifer Lawrence how iCloud turned out for her (I had no idea she was so sexy until those pics showed up).

Keep reading How to set up a Mac securely on OS X 10.11 Sierra (El Capitan)

WordPress 2017 Security Roundup: Shield, Sucuri, iThemes, WordFence

Paul Goodchild over in Belfast is an interesting chap who's done some great work in security and in WordPress site management. We're ManageWP customers and huge ManageWP fans (great new interface), due to the great development and enthusiastic support team. But if we were to look for an alternative, iControlWP would be at the top of the list. iControlWP's existence probably pushed ManageWP to accelerate their improvements and simplify their pricing. We did consider switching both before the release of Orion (older ManageWP wasn't nearly as pretty or reliable as the current Orion version: if you haven't had a look for awhile, you should give ManageWP another chance) and then briefly again at the time of the ManageWP GoDaddy acquisition as our clients had nothing but grief with GoDaddy hosting over the years. Fortunately ManageWP seems to run just as well as it did before the acquisition and the same people are in place. We in fact upgraded to the top package with built-in SEO and site performance reports for clients.

Keep reading WordPress 2017 Security Roundup: Shield, Sucuri, iThemes, WordFence

How Observer Status in Teamwork.com project management allows Foliovision to handle more projects

Many of you may know that Foliovision began as a client service agency and not a software company. Our first big service was migration from Typepad to WordPress. We were literally doing dozens of migrations a month at one point. Project management in bulk was essential to the premium client experience we wishes to offer.

We started with Basecamp but eventually outgrew it (there's a long post about our Basecamp to Teamwork migration) and moved to Teamwork (back then TeamworkPM). Teamwork Projects at the time had a much worse design than Basecamp (latest version looks pretty good and even allows CSS customisation) but lots more tools (recurring tasks was a big one for us) at the time. As happy as the upgrade in features made us at the time, there was still one key feature missing. Later we called this feature Observer Status.

Keep reading How Observer Status in Teamwork.com project management allows Foliovision to handle more projects