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Dropbox doing a Gmail: drops support for unpaid users

If you use an unpaid dropbox account, be very careful. The support demands currently exceed supply and you are unlikely to get any help.

Dropbox Support, Feb 19 12:18 am (PST):

Hi,

Thank you for your support request. Recently, we have been receiving a high volume of support requests and haven't been able to get back to you within a reasonable amount of time.

The volume of inquiries we receive on a daily basis prevents us from responding to all requests. Although requests from Pro and Teams users will be given priority assistance, we will do our best to get back to other inquiries when possible. If you are not a Pro or Teams user and you're looking to resolve your issue before we can respond, you may want to check out:

https://www.dropbox.com/help/

If you need to restore a large number of files and are unable to do so, please visit the following instructions to help us speed up the restoration for you:

http://db.tt/2QPImJ3g

If you are still experiencing problems, please reply to this message. We will try our best to get back to you, however we cannot guarantee a response. We're very sorry for the inconvenience.

Regards,
The Dropbox Support Team
 

We use Dropbox a lot and this is a worry for us.

Keep reading Dropbox doing a Gmail: drops support for unpaid users

Apple Dual DVI Mini DisplayPort Adapter MB571Z Problems Solved

Yes, everything awful you’ve heard about these adapters is true. They don’t really work right, under Mac OS X. The strange thing is that those who’ve turned their Mac Minis into either Windows XP or Linux rigs do not have trouble with the adapter. So it’s not really hardware related. A bit embarassing that the Apple engineers can’t get their own gear working. Another senior engineer transferred to the iPhone video driver department?

 

Here’s what

Keep reading recent reviews on Apple’s own store say (just two of two hundred):

Flicker two or three times a day – GM, Dec. 9

I am a totally MAC fan. I love their stuff. It is always quality. This thing is awful. I depend on my monitor as I do a lot of photo work. I had an older macbook pro which had the DVI output. Ok, so I have buy a 100 adapter now, I am sort of ok with that. Then I find it takes up one of my USB ports as well. A little less happy, but give me a product that works. Now this… Two or three times a day I need to cycle this thing. Very poor. I really hope they fix this.

bad, bad, bad – VC, Dec. 9

This thing is junk. Sadly I have to re boot or put my computer to sleep at least three or four times a day because it goes out and comes back with the dreaded TV Snow we all hated as kids when the cable went out. Apple should have gotten this right by now. As a consumer and big spender on apple product I’m disappointed again. Windows 7 anyone? (Joke) Is Apple listening?

Apple Dual DVI Mini DisplayPort Adapter MB571Z Problems Solved

The Backup Manifesto

I don’t know how many hard drives you have but as a photographer and filmmaker I have over a dozen hard drives, scattered across three computers.

It used to be enough just to pair up some hard drives and move a few files around.

No more. Each computer needs its own backup drive/system.

I’ve just been through cleaning up duplicate backups and freeing up about five drives.

While doing so, I had to come up with some principles of backup, which I will call the backup manifesto. Here they are:

Keep reading The Backup Manifesto

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