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Robin D.

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Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)
  • 4 years ago in reply to: Pro + Installation package
    Robin D.

    Hello Martin,

    I’ve ran into a problem. The video works fine one desktop but on mobile the video only shows a black screen. The ads don’t play, all audio does but there’s no video.

    4 years ago in reply to: Pro + Installation package
    Robin D.

    Hello Martin,

    Thanks for your help! I think I got it to work!
    I’ll test everything and If I run into anymore problems I’ll let you know.

    I have one small question left which I hope you’d want to help me with. Is it possible to change the “Skip” text? I want to translate it to dutch to something like “Overslaan” or “Advertentie overslaan”.

    4 years ago in reply to: Pro + Installation package
    Robin D.

    Hello Martin,

    Thanks for your response! I did get the e-mail this time.
    I did what you said and created a child theme and changed the code. However. The video won’t play.
    Other video embeds that are used in the post do use the new player, but the main video doesn’t work.

    For example:

    There are 2 videos in this post. One is the main video configured in the post type and the other is just an embedded video in the post through the default WordPress classic editor.
    The main video won’t play but the extra video does.
    Post link: (redacted)

    We want to use your player to display ads before the main video of video posts. As long as that function still works, it’s all fine.

    Could you please help me with getting it to work as the main video player? I think I can take it myself from there.

    Thanks in advance.

    – Robin Dol

    4 years ago in reply to: Pro + Installation package
    Robin D.

    Hello Martin,

    As I’m still not sure if our email communication comes through correctly I also want to check through here.
    I’ve responded to your e-mail on march 30th. I haven’t heard from you since which of course isn’t an issue, but just in case you have responded and I didn’t receive your email I decided to post this message.

    – Robin Dol

    4 years ago in reply to: Pro + Installation package
    Robin D.

    Hello Martin,

    I still haven’t received a reply through email. Is that correct or is there still something wrong with our email?

    4 years ago in reply to: Pro + Installation package
    Robin D.

    Thanks for you quick response!
    I’ve checked with our web host and your email was indeed on a blacklist.
    It should be cleared now. I’ve sent you the requested account details.

    Could you please notify through here if you’ve sent me a new email so I can make sure I get it this time? Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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