Forum Replies Created
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So far so good here on 0.7.13!
Definitely says 0.7.12 here and will not activate, same error:-
Parse error: syntax error, unexpected ‘[‘ in /site/wp-content/plugins/fv-player-pro/fv-player-pro.php on line 2520
Well Jetpack comments are enabled, maybe they just don’t work properly on my site for whatever reason.
Could this all just be coincidence and there was a manual spam attack on my site around the time of the upgrade? The comments did look like typical auto-spam nonsense though.
Hi Martin,
Sorry I had to switch to Antispam Bee it was getting out of control.
1) No I don’t use it, I had found FV Antispam on its own completely adequate.
2) No, I have not.
3) Using Jetpack comments
Regretfully I do not have enough money for pro-support right now.
I suppose if any browser was going to break it would have to be IE :)
I will continue to re-encode the problematic videos and change the message to encourage visitors to report problems on any other browsers. There’s so many devices accessing the web these days I can only imagine the challenge facing developers like yourselves!
Hi Martin,
Great, a re-encode did seem to fix it, thank you. I’ve noticed Handbrake isn’t saving my settings (even though I made my own user preset) so I will be careful to check all options in future.
Hi again Martin,
I don’t have an AAC (CoreAudio) option in my HandBrake, I see AAC (faac), AAC (ffmpeg) but no CoreAudio. Please advise?
Hi Martin, thanks for looking into this, here’s the information you requested. My Sitewide flowplayer defaults can be seen here:- https://dl.dropboxusercontent.com/u/1488717/flowplayer-defaults.jpg
and here’s a copy of the shortcode:-
[fvplayer src='http://topwindowstutorials-video.s3.amazonaws.com/PCMaintenanceTutorials/Dism-tutorial.mp4' width=570 height=440 mobile='http://topwindowstutorials-video.s3.amazonaws.com/PCMaintenanceTutorials/Dism-tutorial-mob.mp4' splash='https://cdn.foliovision.com/images/2013/12/dism-tutorial-splash.png']
I’ll try to re-encode one of the videos and see if it helps too.
Hi Martin, no sign of the bug recently! Fingers crossed Mozilla solved it.
Hi Martin, I did check Chrome and IE11 and there was no problem with those browsers. However, in Firefox I only checked Youtube and not other video sites. Next time the problem occurs I will try the engine=”flash” shortcode and report back. I haven’t noticed the problem today, maybe it was cured in the latest Firefox update.
I did, that didn’t cure it. Sometimes a reboot cures it but other times not. Very strange, I would have for sure said it was a Firefox problem but media on other pages plays fine as you can see.
Hi Martin,
Sorry I don’t think I was clear. What I meant was, have your video checker (the thing that is only shown to admins) show a warning if the video will be too big to play on iOS and no alternative is provided (like it does when moov atom is wrong for instance). I did not mean a warning to the website visitor.
I think that would be a good feature to add, but obviously I don’t know how much work that would be, just a suggestion is all.
Thanks again for all your help,
Matt
Fantastic! It feels good to get to the bottom of the problem. I just tried that on http://www.top-windows-tutorials.com/windows-8-tutorial/ and it now plays on the 3GS. FV Flowplayer rocks :)
Feature request – Have the video checker warn the user if they only provide a video that is greater than 640×480 size that it might not play on some mobile devices.
Thanks,
Matt
Hi Martin,
Did you get my latest e-mail with the video test page? It seems that the iPhone 3GS is rejecting videos that are > 640×480 in size so you could be right, but they DO play if played directly on the device. I used h264 profile – Main.
If I encode two separate videos, and put the second, smaller video in the “mobile video” box when adding the FV WP Flowplayer shortcode, would that work?
Anyway, here is the user agent string from both phones (identical), were are on iOS 6
Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X)
AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329
Safari/8536.25Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25
Thanks for the help, looks like we’re getting to the bottom of this.
Matt
Martin,
I have found out at least where the problem is –
On my test page there are three videos, each encoded with the exact same
Handbrake settings. The only difference is the top one was resized to
640×480, the middle to 800×608 and the last one left at its native
1024×768 size. Only the top most video (640×480) plays on my 3GS and on
my girlfriends 3GS (both on iOS 6).Now it makes sense why my older videos worked, because it was Windows 8
that moved the minimum screen resolution up to 1024×768 and so my
encodes moved up in size too!So, can your team investigate why larger size videos fail to play on
some iOS devices like this? It shouldn’t be a problem for the device to
just resize the video to fit.I am getting an Apple fanatic friend to test the same page on all his
devices tonight and will report back.Thanks,
Matt
Hi Martin,
At this point I am totally stumped, here is what I know:
1) None of the mp4 videos I have uploaded since August 29th will play on
the iPhone 3GS with FV Flowplayer.
2) Blueberry software sent me a link to their old version of the software
and I re-encoded a video with that, but it still doesn’t work.
3) I encoded a video using the recommended settings in handbrake, but it
still doesn’t work. I somehow managed to find some settings that would work last night, when experimenting with Handbrake, but this morning I can’t for the life of
me get a video that works on the 3GS.
4) I have tried 2 different 3GS phones, the videos do not work on either of
them.
5) I have tried clearing cache and cookies in Safari on my 3GS, it made no
difference. I’m also logged out of WordPress on my iPhone, I don’t have my WP
credentials on my phone.
6) If I copy and paste the video link directly, Safari says “Safari cannot open the page because it is a local file”. If I place the offending video file in my Dropbox however, then attempt to open it directly on my iPhone from my Dropbox, it DOES play.I think we can eliminate this being a problem with my encodes, but I
cannot explain why suddenly newer videos don’t work on the 3GS. I know a
lot of people still use this phone, so I would be very grateful if you
could advise.I just did a bunch of re-encodes with Handbrake and they are not playing either, but they are only having problems on the 3GS.
This is far from solved I’m afraid :(
Hi Martin,
It looks like at some point one of the updates to my screen recording
software changed the format of mp4 export slightly. Though, with the
tools I have here I am unable to determine how as the files seem to be
in the same format.I was able to get videos playing again by re-encoding them with
Handbrake, I have e-mailed Blueberry (screen recording software) to ask
them what has changed.I will use the Send report function to send you details about one of the
videos before I replace them today.Thanks,
Matt
Getting the same issue here on my 3GS. Videos used to play just fine.
Hi Martin,
That certainly helped, but hasn’t solved the problem completely.
Edit – Ignore my previous comment, I’ve now solved it completely, thanks for the help! Though I did notice if you put an element directly under the video, it obscures the video checking messages.
Hi Alec/Martin,
Just tested the plugin again and I can confirm it’s now fixed, great work thank you.
Great, for now I can manually enter the shortcodes for movies but it is lots more convenient to use the FV Flowplayer button.
