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Hello,
I have just checked and found that the SSL was indeed expired, and the issue has been solved.Thank you very much for helping me!
Response
{
“errors”: {
“http_request_failed”: [
“cURL error 60: SSL certificate problem: certificate has expired”
]
},
“error_data”: []
}This is the response I’m getting after uploading a VTT file. I didn’t find any additional http logs after putting them on an FVplayer video as a transcript.
The SSL on the site itself seems fine. Could it be an issue with Cloudlfare?
Thank you very much for helping.
The issue is appearing on all browsers, but the error message was only shown in Firefox.
It also happens on all videos, including ones uploaded in the past.
We also don’t know exactly when the issue occurred, but it was probably in the past few weeks.
The upload issue has also been resolved after some work done on the hosting side of things.
the site is buttertongue.co.kr . A video with a transcript and two subtitles should be available on the homepage.
I can click the “add new” button and open the window, but I cannot click on “add video”, “add transcript” or “add subtitle” etc.
I have discovered a new issue. The transcripts are working fine, But now the subtitles just don’t show. They are using the same links as the transcripts so that should not be an issue.
Also, I cannot add any new videos. The windows pops up, but it doesn’t allow me to add any media.
I found the problem. all the links to the subtitles in the settings were still linking to the old domain. I have to change them all.
I don’t know too much about HSL, but I’ve heard that it has automatic quality switching. In that case, is manual quality switching still an option?
Also I think I read somewhere that amazon cloudfront offers better download protection, but I can’t find the article again. Would that offer noticeably better protection?
Thank you very much.
The stuttering is now fixed. I simply turned Ajax on and off. I hope this won’t be an issue in the future
The tutorial shows that I should add the following css
.flowplayer.is-fullscreen .fp-subtitle .fp-subtitle-line {
font-size: 250%;
}
But on my page the player only shows these classes below, and the modifications do not work..fp-captions .fp-shown
Thank you for the help
Thank you. The issue is now fixed. But, the 1080p video stutters now that ajax is on. This doesn’t happen with ajax disabled. I would be very thankful if you were to help me with this.
Lastly, I have just one more issue. While “inspect element” didn’t easily show the video URL, a chrome plugin call “video downloader plus” easily found the videos.
I’ve noticed this doesn’t happen on your demo pages, so I suspect this has to do with the S3 video hosting. I’ve made the bucket unavailable to public, and I have encrypted the video files. Is there anything more I should do to increase security just a little more?
Again, Thank you very much for your help!
