-
Hi,
recently I banned an IP by a mistake. I found the IP in the Comment Blacklist and removed it from there. Unfortunately the user still can’t comment. Is there something else I should do?
Also how can I make the other Editors on my site delete comments? None of them can, actually one of them can but he has only the option “delete and ban IP”, no “delete” only option.Thanks.
Love the plug-in though!Thanks.
-
-
Hello viral,
thank you for your interest in our plugin!
There must be some other issue with your user which can’t comment. Do you mean that it goes into trash automatically? Perhaps his name is also on the blacklist. You can try de-activating our plugin and ask the user to comment to make sure there is no issue with our plugin. Are you using any antispam plugin?
I see that the editors don’t get all the permissions they should. We will fix this issue. If you need this issue resolved with priority, we are happy to do so if you order our pro support. If you know PHP, then you can try to fix it in fv_tc::frontend() where the permissions are checked.
Thanks,
Martin
