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video splash pages not appearing, but videos play correctly

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › video splash pages not appearing, but videos play correctly

  • floppysheep 7 years, 5 months ago

    Hi I’m using the free version of FV Player and have set it up to deliver videos securely to my WordPress web site from an Amazon S3 bucket.

    On page load, the splash images do not show, and two errors appear in the console:
    “Cross Origin Read blocking (CORB) blocked cross-origin response <secure link to image on s3 bucket> with MIME type application/xml.”
    “GET <secure link to image on s3 bucket> 404 (Not found)”

    However, clicking the “play” arrow button plays the video just fine.

    Am I missing a configuration somewhere?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Lucia 7 years ago

    Hi floppysheep,

    Do you have both image and your video in the same bucket? If it does not work could you post a shortcode you are using? We will not publish it of course.

    Thanks,
    Lucia

    floppysheep 7 years ago

    Hi Lucia, thanks for the response. I think I’ve actually figured this out — the application pushing videos to our S3 is sometimes not pushing splash images with them. So it’s a problem at source, not with the player. Oops!

    D’oh!
    :-)

    Lucia 7 years ago

    Hi!

    That’s great that it is working now. Let us know if there are any further issues – hopefully there will be none.

    Lucia

Viewing 3 replies - 1 through 3 (of 3 total)
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