Foliovision

Main navigation

Splash image not show if stored on amazon s3

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Splash image not show if stored on amazon s3

  • sofia 7 years, 5 months ago

    Hi

    If i use a image stored with the video (on the same forder, with same permissions) the image does not show. If i use the same image stored directly on wordpress it show. The video shows up on both cases …

    Shortcode not working:
    [fvplayer src="https://s3-us-west-2.amazonaws.com/failproofbusinessacademy/programa/mercado/100-mercado-intro.mp4" splash="https://s3-us-west-2.amazonaws.com/failproofbusinessacademy/programa/mercado/100-mercado-intro.jpg"]

    Shorcode working:
    [fvplayer src="https://s3-us-west-2.amazonaws.com/failproofbusinessacademy/programa/mercado/100-mercado-intro.mp4" splash="http://cursos.failproofbusiness.academy/wp-content/uploads/100-mercado-intro.png"]

    Check it out at https://cursos.failproofbusiness.academy/lessons/startups-conhecer-o-mercado-problema/

    What am i doing wrong?
    Thanks
    Sofia

Viewing 8 replies - 1 through 8 (of 8 total)
  • sofia 7 years ago

    Note: it will work if i grant accwess to the image but because the video is protected, i don’t understand why the image can’t be …

    Eduard 7 years ago
    Avatar photo

    Hi Sofia,

    Thank you for reporting this issue. It is actually a bug in our player as it’s applying the URL signature only for the video files, not images. We already fixed this for the images distributed via CloudFront and we’ll include this fix into the next update of FV Player.

    Thanks,
    Eduard

    sofia 7 years ago

    Thanks for a quick answer Eduard. How long would it take for a new release? A few weeks or a few months? Just to adjust my schedule to it ….
    Sofia

    Eduard 7 years ago
    Avatar photo

    Hi Sofia,

    I don’t have an exact time at this moment, but we release updates quite often (as you can see in our changelog), so it shouldn’t take more than a week or two.

    Thanks,
    Eduard

    sofia 7 years ago

    Amazing. Thanks ;)

    sofia 7 years ago

    Hi Eduard,

    Any news on this issue? 4 weeks have passed and no update was released. I have everything up and ready to go live and i am only waiting on this ….

    Thanks,
    Sofia

    Martin 7 years ago

    Hello Sofia,

    I’m sorry about the delay, we have prepared this improvement for the next FV Player version which will go out on Monday.

    You can either wait for the next FV Player version which will go out on Monday or you can reinstall FV Player from https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip and you will get this improvement right now.

    Thanks,
    Martin

    sofia 7 years ago

    Hi Martin,

    You are awesome. Thanks for sending the file.
    I already uploaded and the issue is solved.
    Have a great weekend.

    Thanks
    Sofia

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: Splash image not show if stored on amazon s3



All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com