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RTMP Failover – Support playlist failed item auto-advance with Flash HLS

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › RTMP Failover – Support playlist failed item auto-advance with Flash HLS

  • Edward V. 4 years, 10 months ago

    Have setup a player with two RTMP streams as playlists, manual toggling between streams works great. Issue is when one of the live streams is disabled/fails, the player doesn’t switch to the other. Playlist auto advance is set to on.
    Thanks very much.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Mária Stašová 5 years ago
    Avatar photo

    Hello Edward,

    thank you for reaching out to us!

    Sorry for the late reply. Could you please sent us a link with this problematic playlist?

    Nonetheless, since many devices and browsers, especially mobile phones, cannot play RTMP, it is always a good idea to also have an mp4 file for the stream as a failover. You can learn more in this guide: https://foliovision.com/player/securing-your-video/rtmp-streams

    Thanks,
    Maria

    Martin 5 years ago

    Hello Edward,

    this should work with the HLS streams. Please let us know why you are using RTMP streams, since Flash is getting removed from the browsers and it didn’t ever play on mobile.

    Thanks,
    Martin

    Edward V. 5 years ago

    Hi Martin, Maria, thank you for the assistance, much appreciated.
    Indeed, streams are HLS using streamlock to direct to our wowza server.
    Test page with both streams: https://webinars.vantagevenues.com/test/
    RTMP is used as backup in case HLS doesn’t work for institutions that still haven’t migrated to modern browsers. Banks are notorious for being behind in tech.
    In any case, Stream1 is stopped while Stream2 is active.
    The idea is to have the player switch automatically to Stream2 if the first one is inactive.
    Thanks again for the assist!

    Martin 5 years ago

    Hello Edward,

    if it’s some old browser with Flash installed, like Internet Explorer 11, it will play HLS streams using Flash as FV Player has such library in it.

    I did some fixed regarding how the auto-advance to next playlist item works. It does auto-advance to next item if the item fails to load, but there were some issues.

    You can test here: https://foliovision.com/player/demos/hls-stream -> “Playlist of Live Streams” – there is a playlist with two bad streams, then on working stream, another bad stream and finally a working live stream

    1) Clicking player needs to try first and second video, before playing third
    2) Clicking first playlist item – needs to be same as above
    3) Clicking third video and using “next” needs to try fourth video and play 5 th
    4) Clicking fourth video needs to play fifth video

    Now this works properly on our demo page for me in both Chrome with HLS.js. But there are issues when using IE 11 with Flash HLS – it seems to fail to recover after a playback error.

    Thanks,
    Martin

    Edward V. 5 years ago

    Thanks again for the assist!
    It does work exactly as it should on your demo page, for some reason doesn’t seem to do so on my end. Are there any advanced settings that I should have enabled?
    I have a few screenshots below if you could take a look to see if anything is missing.
    https://www.dropbox.com/sh/c6f4lgym8i4zpzs/AADJMgO0PJOAgik3lO_6Ph5wa?dl=0
    Thanks!

    Martin 5 years ago

    Hello Edward,

    I forgot to mention:

    1) I only prepared the fix for the next release. To get it right now please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip ?

    To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    2) It doesn’t work if you are logged in as admin and video checker is enabled – as otherwise you couldn’t check the video checker message as it would disappear when playing the next video in playlist. So please test not-logged in.

    Thanks,
    Martin

    Edward V. 5 years ago

    Hey Martin, sorry for the delay, just got around to update the plugin, works great now! This is awesome, thank you very much, super helpful!

    Martin 5 years ago

    Hello Edward,

    as I said we still need to ensure the recovery works with Flash. What we fixed helps with modern browsers, so I guess that’s the improvement which you see, but in Flash it still won’t work unfortunately. Please let us know if you tested with Flash and did notice an improvement though.

    Thanks,
    Martin

    Edward V. 5 years ago

    Hi Martin, tested in IE 11 on a server2012r2 and it works just as well with RTMP strings added. I could be wrong but IE11 doesn’t support HLS. In any case, it works great.
    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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