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Playback issues on Firefox (old problem has come back)

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  • Renato 9 months, 2 weeks ago

    Hi guys, hope you all are well.
    I’ve been having constant problems with playback on Firefox again. On Google Chrome it woeks better, but even so sometimes the same problem shows up.

    The problem is that the progress bar gets frozzen and it’s not possible to move foward or backward on the video. This, and the loop function as well, is a largely required function for members on my website. I have solved the problem temporarily by installing an plugin’s older version (FV Player Version 7.5.27.7210 and FV Player Pro Version 7.5.27.7210). I have recorded my computer screen to show the problem, Is there any way to send you videos?

    Thanks.
    Renato.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Martin 9 months ago

    Hello Renato,

    Do you mean that the timeline would not recognize the mouse clicks? We got that bug report about a week ago and when we loaded our test post again and again it did occur to us once.

    I’m giving it another try now as I was not able to reproduce it since then.

    Thanks,
    Martin

    Martin 9 months ago

    Hello Renato,

    I found it would occur for Vimeo videos only. Somehow the buffer status would remain stuck in the loading phase – the player uses some special code to be able to load the Vimeo video, switching to the MPEG-DASH engine.

    However this was not changed for a long time. I’m not 100% sure if downgrading to 7.5.27 could really fix the issue for you.

    Please reinstall FV Player from this link https://foliovision.com/downloads/fv-wordpress-flowplayer.zip and upgrade FV Player Pro and it will always work.

    Thanks,
    Martin

    Renato 9 months ago

    Hello Martin.
    thanks for helping me. I love FV Player, but sometimes I have this kind of minor problem. Could you tell me which are the best Vimeo alternative services to host my videos?

    I will reinstall as you have told me to do and let you know if it works.

    Best,Renato

    Martin 9 months ago

    Hello Renato,

    I would recommend FV Player Coconut. It lets you protect your videos from downloading and adding new videos is much simpler – just drag&drop in your wp-admin.

    Thanks,
    Martin

    Renato 9 months ago

    Thanks Martin.
    I’ll take a look at how Coconut add on works. It looks like the videos will be stored on Digital Ocean and served by Coconut, is that right?

    Best,
    Renato.

    Martin 9 months ago

    Hello Renato,

    Coconut is used for the video encoding. DigitalOcean Spaces is used for storage and it has a CDN service for video delivery too.

    Thanks,
    Martin

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: Playback issues on Firefox (old problem has come back)



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