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iPhone – Fullscreen is still showing button and footer which should be hidden

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › iPhone – Fullscreen is still showing button and footer which should be hidden

  • United L. 7 years, 9 months ago

    Hi!
    I have got the problem on an iPhone 6 on Chrome.
    When I play the video and want to have it fullscreen … I can still see some elements of the page. When I deactivate the FV Player and use the standard WordPress Player everything is fine … see the 2 Screenshots taken on the iPhone. The one with the button and footer is FV Player.

    You can find the page here:
    https://semjam.net/unit/session-1/?id=564

    Thank you very much.

    Best regards, Marin

    img_5622
    IMG_5622
    img_5623
    IMG_5623
Viewing 4 replies - 1 through 4 (of 4 total)
  • United L. 8 years ago

    Okay … I think I solved it myself … I activated the option: Use native fullscreen on mobile now everything is fine and it is loading fullscreen without showing anything else.
    But still is there a possibility to switch quality when I am watching in fullscreen?

    Many thanks

    Eduard 8 years ago
    Avatar photo

    Hi Marin,

    Unfortunately, the control elements such as quality switching buttons are available only in FV Player’s fullscreen mode, not in the native one. If you were, however, using some kind of adaptive stream, like HLS or MPEG-DASH, the quality would switch automatically.

    Thanks,
    Eduard

    Alec Kinnear 8 years ago
    Avatar photo

    Hi Marin,

    The issue is with your theme. There are a number of z-indexes but not all major elements have z-index, some even have relative z-index. You have to set z-index to all elements or none of them. We already have a z-index of the maximum value in our CSS, but if it’s parent has this set to 0, video will be 0 too.

    You could have your CSS designer correct your theme for z-index issues or we’d be happy to do so for $140 (it would be two pro support incidents as we have to correct the issues for both desktop and mobile). The theme is built in a way, that the mobile navigation is hidden on the right and slides in while pushing the whole page content to the side. This often creates position and z-index bugs. If you are thinking of a redesign, right now would be a great time to do it (pre-test your new theme for video playback with advanced options – most theme shops handle z-indexes right but the ones who don’t probably do it wrong on all their themes).

    The workaround with the native player will continue to work for you.

    Let me know what we can do to help you get where you want to go.

    Thanks for being part of Foliovision!

    Alec

    United L. 8 years ago

    Hi Eduard,
    Hi Alec,

    thank you for your answers. This solution is at the moment suitable for us. But thank you for offering a customization.

    Thanks,
    Marin

Viewing 4 replies - 1 through 4 (of 4 total)
Reply To: iPhone – Fullscreen is still showing button and footer which should be hidden



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