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Can’t Find Flash File

Foliovision › Forums › FV Player › Troubleshooting › Can’t Find Flash File

  • Matthew G. 9 years, 11 months ago

    Hi,

    I’m suddenly receiving the following error message when trying to use Flowplayer:

    FLASH: SWF FILE NOT FOUND
    http://mommyscookingtime.com/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/flowplayer.swf?ver=2.3.11

    I have the player set to prefer Flash by default. When I uncheck that selection and have it use HTML5 the content plays just fine. No changes have been made on the server so I’m not sure why it can’t find the Flash file. I’m also using the latest version of Flowplayer.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Martin 10 years ago

    Hello Matthew,

    could you please post the URL where we can see the issue?

    Are you 100% sure the file is there?

    Last FV Flowplayer version is 2.3.16. Could you please upgrade to that?

    Thanks,
    Martin

    Matthew G. 10 years ago

    Hi Martin,

    I’ve logged in to the server and verified the file exists. I’ve also updated to 2.3.16. Is there a way to set only one player to use Flash? Right now I’ve defaulted all the players to use HTML5 in order to get the content to load.

    Thanks,

    Matt

    Martin 10 years ago

    Hello Matthew,

    you can add engine=”flash” to the [fvplayer] shortcode and then it will be used by default (if it’s available of course) for that single player.

    Thanks,
    Martin

    Matthew G. 10 years ago

    Hi Martin,

    I added the flash parameter. You should be able to test on this page:

    http://happylittlemonster.com/tag-test/

    Thanks,

    Matt

    Martin 10 years ago

    Hello Matthew,

    could you please also put vast=”skip” on it? It appears that the VAST ads never finish loading for me. On the console I can see:

    missing } after try block

    From http://ib.adnxs.com/…

    Thanks,
    Martin

    Matthew G. 10 years ago

    I added the vast=”skip”. This content appears to be loading now. I’ll keep an eye on it and let you know if I re-encounter the issue.

    Thanks,

    Matt

    Martin 10 years ago

    Hello Matthew,

    I had a look, but I can’t get it to play. All I can see if that the VPAID ad is slow to load and then ends with following errors and the video doesn’t play:

    pm-error:Invalid AdServer Response or VAST validation failed.
    pm-error:Error in AdTagHandler() while handling PubMatic Response…

    So as far as I can see, this is related to FV Player VAST.

    It works fine when I use VPN in Los Angeles though, so it might just be failing for us in Europe.

    Could you please ask your ad provider about the pm-error? The issue is that there are no further events, like any error event which we could hook into and cancel the ad and play the actual video.

    Thanks,
    Martin

Viewing 7 replies - 1 through 7 (of 7 total)
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