Ads showing twice and timer stays

Chi M. 9 years, 12 months ago

Hi team,

It appears that video ads are showing twice for pre-roll and after ads are done, the ads timer does not go away.

Example: http://icepn.com/channels/events-tv/02/2015-my-great-stage-talent-competition-final-countdown-showcase-2-group-dance/

Please let me know your findings and what we can do to fix it. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

Martin 10 years ago

Hello Chi,

sorry about that, please upgrade to FV WordPress Flowplayer 6.0.4.12 and this will be fixed. Please let us know how it goes.

Thanks,
Martin

Chi M. 10 years ago

Hi Martin,

It appears the timer is still showing even with the newest install of the player.

Example: http://icepn.com/channels/music-arts/02/2015-my-great-stage-talent-show-playback-dance-showcase-03/

Can you assist?

Thank you!

Martin 10 years ago

Hello Chi,

we are about to finish release of brand new FV Player Pro, however we are suddenly bogged down in a lot of work in improving our client license screens.

Could you please disable any post-roll ads for now and see if that helps?

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)