Ads showing twice and timer stays

Chi M. 9 years, 2 months ago

Hi team,

It appears that video ads are showing twice for pre-roll and after ads are done, the ads timer does not go away.

Example: http://icepn.com/channels/events-tv/02/2015-my-great-stage-talent-competition-final-countdown-showcase-2-group-dance/

Please let me know your findings and what we can do to fix it. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

Martin 9 years ago

Hello Chi,

sorry about that, please upgrade to FV WordPress Flowplayer 6.0.4.12 and this will be fixed. Please let us know how it goes.

Thanks,
Martin

Chi M. 9 years ago

Hi Martin,

It appears the timer is still showing even with the newest install of the player.

Example: http://icepn.com/channels/music-arts/02/2015-my-great-stage-talent-show-playback-dance-showcase-03/

Can you assist?

Thank you!

Martin 9 years ago

Hello Chi,

we are about to finish release of brand new FV Player Pro, however we are suddenly bogged down in a lot of work in improving our client license screens.

Could you please disable any post-roll ads for now and see if that helps?

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)