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Hi, I am using FV player pro with VAST .. i am facing an issue in mobile video.. in mobile, video icon overlapping video forcefully played in background. check screen shot https://postimg.org/image/o3imz5o5f/
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Hi Ankit,
Thanks for reporting this, we were resolving this issue before. If you are not using the latest versions of our plugins, then please upgrade them.
If you are using the latest versions and the problem still occurs, then please send us a link to a test page where it can be seen. It would also help to let us know what exact mobile device you used and the version of it’s OS.
Thanks,
EduardHi. I am still facing the issue with the FV Player Pro (with VAST) while accessing the same on mobile devices. Whenever a video is played on a mobile, a large video icon overlaps the video screen while the video continues to play at the back. Please resolve immediately and revert.
Here is a snapshot of the same :
Harish
https://s29.postimg.org/r7slvynrr/image.png
Hi Ankit,
Could you please try to turn on the Use old code option in Settings > FV Player > Setup tab > Integrations/Compatibility? Let us know if that fixed it, because we have updated our code recently and it might be the cause of the issue.
Thanks,
EduardEnabled old interface but not resoled the issue.. i have purchased it one month before and told you about this problem earlier. I have checked with all phone. check this url http://insistpost.com/en/18478/pm-modi-breaks-protocol/
Hi Ankit,
Could you please send us the exact types of the phones you were using along with the versions of the OS and name of the browser? We were testing this on Android 4.4.4 and iOS 10.2.1 and the video played without any issues on both.
Thanks,
EduardI am using one plus 3 phone google chrome browser android version 7.1.1
Hi Ankit,
FV Player is inactive on your site. Could you please make a test post so we can test the video on your site on Android 7.1.1?
Thanks,
Eduard
