Urgent: Player doesn’t work for mobile when video is YouTube hosted

[Solved]

angel 5 years, 2 months ago

Hello, FV player does not show the videos in mobile, when video hosts on YouTube platform (all brwosers).

Yo may see an example here: https://bolsanow.com/wall-street/el-sp-tiene-un-objetivo-claro-mantener-el-primer-gran-fibo-de-retroceso

Please help urgently with the issue.

WhatsApp-Image-2020-03-22-at-13.26.45

Viewing 8 replies - 1 through 8 (of 8 total)

Juraj Kacaba 5 years ago

Hello Angel,

We’ve added a fix for Youtube-related issues into our latest update.

Does this issue still occur?

Thanks,
Juraj

angel 5 years ago

Hello Juraj, still does not work

Home 5 years ago

Hi JuraJ

We had the same problem but the latest version has fixed issue for us so hopefully it has for Angel as well

Inderjit Pal Singh 5 years ago

Hi,
Same problem even after upgrade – please see GIF attached. Sent on email as well.

Please provide a fix asap.

Thanks
Indi

Juraj Kacaba 5 years ago

Hello Angel and Inderjit,

I’ve forwarded this thread to our development team for a check. I’ll get in touch with in the close future with more information.

If you could provide us some more information from your side it could be really beneficial.

Thanks,
Juraj

Juraj Kacaba 5 years ago

Hello Inderjit,

We’ve already resolved this issue with Angel via e-mail.

Please check if you’re not using any plugin that is optimizing Javascript code on your website. If yes, please clear it’s cache.

Thanks,
Juraj

Juraj Kacaba 5 years ago

Hello Inderjit,

Do you still experience issues with playback on YouTube videos?

Thanks,
Juraj

angel 5 years ago

Hello Juraj, fixed. Thank you.

Best regards

Viewing 8 replies - 1 through 8 (of 8 total)