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Protected S3 Videos Buffering Stops on a Pause, Causes a Network Error on Resume

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Protected S3 Videos Buffering Stops on a Pause, Causes a Network Error on Resume

  • dplum 8 years, 1 month ago

    Please see the video I posted at https://www.screencast.com/t/AKMqXLZH

    It shows that FV player stops buffering a video when the video is paused.

    This ends up causing an “HTML5: Network Error” on the resume of the video since the URL to the Protected S3 video is no longer active, thus as soon as what’s in the video buffer runs out, a Network Error is triggered.

    I’m unable to find any setting other than a Sitewide “Auto Buffer” setting which would cause unnecessary S3 changes for downloads on video pages where someone is simply clicking through to subsequent pages.

    Is there a setting that can force the player to complete the buffering of a video when the video is paused?

    If not, then this situation is, in my view a design bug that needs a fix.

Viewing 1 replies (of 1 total)
  • Eduard 8 years ago
    Avatar photo

    Hi Dennis,

    This is the same issue as you have described in your other thread (Amazon S3 – html5: network error), so we’ll keep the conversation there.

    Thanks,
    Eduard

Viewing 1 replies (of 1 total)
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