• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Settings screen fails to load due to an error

Foliovision › Forums › FV Player › Bug Reports › Settings screen fails to load due to an error

  • Walter S. 1 year, 8 months ago

    Dear Sir

    If I go to my admin area and click in settings then I receive the follow massage:

    https://www.bahia.ws/wp-admin/options-general.php?page=fvplayer
    Error thrown

    Error thrown
    Attempt to assign property “message” on null

    How can I fix this problem?

    BR
    Walter

Viewing 8 replies - 1 through 8 (of 8 total)
  • Martin 2 years ago

    Hello Walter,

    Does it mention the exact file and line where the issue has occurred? Please check in the PHP error log.

    If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

    Or you can install this plugin which makes a list of these errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

    Then try to open FV Player settings once again and the error should be recorded in these logs.

    Thanks,
    Martin

    Walter S. 2 years ago

    Dear Martin

    I am an expert, I tested all plug-ins clicking in settings.
    Only FV player is showing the issue.

    My domain hosting company, domain factory will not solve the problem, because it is a plug-in issue.

    Could you help me to solve the problem?
    I have more than 2000 videos on this player.

    Please could you fix this problem for me?

    Br
    Walter

    Martin 2 years ago

    Hello Walter,

    It might be a simple issue, so please let us know what do you find by looking at the PHP error log. That should give us the information needed to fix the problem.

    We are happy to solve the issue for you right now right on your website if you book our Pro support: https://foliovision.com/pro-support

    Thanks,
    Martin

    Walter S. 2 years ago

    Dear Martin,

    Warning: Constant WP_MEMORY_LIMIT already defined in /kunden/106866_68330/bahia/wp-config.php on line 92

    Error thrown
    Attempt to assign property “message” on null

    What should I do now?

    BR
    WALTER

    Walter S. 2 years ago

    Dear Martin

    I fixed the issue.

    Today I changed the php version from 8 to 7.4, same error.

    Then I search on internet and found that some plug-ins are showing the error in the version php 8 and above.

    To solve the problem the php version should downgrade to 7.2 and then again upgrade to 8.

    I tried with the version 7.2 and the plug-in was working fine, then changed to 8 and was fine.

    Problem is solved.

    Martin 2 years ago

    Hello Walter,

    We are not noticing issues with FV Player setttings screen on websites with PHP 8.2.0.

    So it would be still useful to see your actual PHP error log. What you posted regarding WP_MEMORY_LIMIT does not seem like it could cause such issue. You probably just have it entered twice in your wp-config.php.

    The problem is that sometimes the PHP error does not show in the error logs.

    PHP 7.2 stopped getting security fixes in 2023, while PHP 7.4 in 2022: https://www.php.net/supported-versions.php

    So I would recommend to stay on at least PHP 7.4. There’s a chance that the PHP error log entry will show with that version.

    Please make sure you check the PHP error log for both PHP 7.4 and your 8.x version.

    Thanks,
    Martin

    Walter S. 2 years ago

    I removed the wp memory limit files. But the problem remained.
    Only after downgraded to PHP 7.4, I could open the setting page.

    Martin 2 years ago

    Hello Walter,

    Please post all your replies to our forums directly, otherwise it costs us some time to re-post them to forums.

    You mentioned you web host says it’s FV Player. If they say that then they must have the exact PHP error log entry that proves it’s FV Player. Please ask them for that.

    As I mentioned we do not run into these issues, but it could be a conflict between two plugins.

    Thanks,
    Martin

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: Settings screen fails to load due to an error



Please Sign in or Register to upload files.

Related Posts

  1. settings won’t save

    settings won’t save

  2. Error with fv_player_vast_custom_tracking

    Error with fv_player_vast_custom_tracking

  3. FV Player settings page causes js SyntaxError

    FV Player settings page causes js SyntaxError

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!