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{"video_meta":{"video":{"0":{}},"subtitles":{"0":[{"code":"","file":""}]},"transcript":{},"chapters":{}},"player_meta":{},"fv_wp_flowplayer_field_player_name":"","videos":{"0":{"fv_wp_flowplayer_field_src":"https://youtu.be/vnVV5Mzfwwk","fv_wp_flowplayer_field_src1":"","fv_wp_flowplayer_field_src2":"","fv_wp_flowplayer_field_width":"","fv_wp_flowplayer_field_height":"","fv_wp_flowplayer_field_rtmp":"","fv_wp_flowplayer_field_rtmp_path":"","fv_wp_flowplayer_field_mobile":"","fv_wp_flowplayer_field_splash":"","fv_wp_flowplayer_field_splash_attachment_id":"","fv_wp_flowplayer_field_splash_text":"","fv_wp_flowplayer_field_caption":"","fv_wp_flowplayer_field_encoding_job_id":""}},"fv_wp_flowplayer_field_width":"","fv_wp_flowplayer_field_height":"","fv_wp_flowplayer_field_autoplay":"","fv_wp_flowplayer_field_embed":"","fv_wp_flowplayer_field_align":"","fv_wp_flowplayer_field_controlbar":"","fv_wp_flowplayer_field_sticky":"","fv_wp_flowplayer_field_playlist":"","fv_wp_flowplayer_field_share":"","fv_wp_flowplayer_field_share_url":"","fv_wp_flowplayer_field_share_title":"","fv_wp_flowplayer_field_speed":"","fv_wp_flowplayer_field_playlist_advance":"","fv_wp_flowplayer_field_end_actions":"","fv_wp_flowplayer_field_redirect":"","fv_wp_flowplayer_field_popup_id":"","fv_wp_flowplayer_field_popup":"","fv_wp_flowplayer_field_email_list":"1","fv_wp_flowplayer_field_ad":"","fv_wp_flowplayer_field_ad_width":"","fv_wp_flowplayer_field_ad_height":"","fv_wp_flowplayer_field_ad_skip":""}
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Hello Ches,
Did FV Player fail to save the video for you?
Please post your wp-admin -> FV Player -> Settings -> Tools -> System Info.
Thanks,
Martin
It’s been failing on this one site constantly and I got a message to send this report. I assume you mean this?? (Said failed to save video)
I’m using Spacious Pro theme by Themegrill.{"video_meta":{"video":{"0":{}},"subtitles":{"0":[{"code":"","file":""}]},"transcript":{},"chapters":{}},"player_meta":{},"fv_wp_flowplayer_field_player_name":"","videos":{"0":{"fv_wp_flowplayer_field_src":"https://youtu.be/vnVV5Mzfwwk","fv_wp_flowplayer_field_src1":"","fv_wp_flowplayer_field_src2":"","fv_wp_flowplayer_field_width":"","fv_wp_flowplayer_field_height":"","fv_wp_flowplayer_field_rtmp":"","fv_wp_flowplayer_field_rtmp_path":"","fv_wp_flowplayer_field_mobile":"","fv_wp_flowplayer_field_splash":"","fv_wp_flowplayer_field_splash_attachment_id":"","fv_wp_flowplayer_field_splash_text":"","fv_wp_flowplayer_field_caption":"","fv_wp_flowplayer_field_encoding_job_id":""}},"fv_wp_flowplayer_field_width":"","fv_wp_flowplayer_field_height":"","fv_wp_flowplayer_field_autoplay":"","fv_wp_flowplayer_field_embed":"","fv_wp_flowplayer_field_align":"","fv_wp_flowplayer_field_controlbar":"","fv_wp_flowplayer_field_sticky":"","fv_wp_flowplayer_field_playlist":"","fv_wp_flowplayer_field_share":"","fv_wp_flowplayer_field_share_url":"","fv_wp_flowplayer_field_share_title":"","fv_wp_flowplayer_field_speed":"","fv_wp_flowplayer_field_playlist_advance":"","fv_wp_flowplayer_field_end_actions":"","fv_wp_flowplayer_field_redirect":"","fv_wp_flowplayer_field_popup_id":"","fv_wp_flowplayer_field_popup":"","fv_wp_flowplayer_field_email_list":"1","fv_wp_flowplayer_field_ad":"","fv_wp_flowplayer_field_ad_width":"","fv_wp_flowplayer_field_ad_height":"","fv_wp_flowplayer_field_ad_skip":""}```
Hello Ches,
Does it seem to fail only for YouTube videos? Are you able to post an MP4 video?
Please post your wp-admin -> FV Player -> Settings -> Tools -> System Info.
Please check the PHP error log to see what error is added when the save fails.
If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.
Or you can install this plugin which makes a list of PHP errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/
Then try to save a video again. The error should be recorded in that PHP error log.
Thanks,
Martin
Hello Ches,
Please upgrade to FV Player 8.0.25 which was released now.
I found we caused this error when fixing PHP warnings. You were running into it as you did not use FV Player 7 before installing FV Player 8 as you are a new user. We will think about how to add a test for this in our test suite, which was also upgraded from FV Player 7 – so our test runs did not find the issue.
Thanks,
Martin
