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Video ads aren't working on tester or actual website

[Solved]

Foliovision › Forums › FV Player VAST › Troubleshooting › Video ads aren't working on tester or actual website

  • Michael 7 years, 8 months ago

    https://googleads.g.doubleclick.net/pagead/ads?client=ca-video-pub-7363809219244122&slotname=4122668147&ad_type=video_text_image&description_url=http%3A%2F%2Fapptipper.com&max_ad_duration=30000&videoad_start_delay=0

    Doesn’t work on – https://foliovision.com/player/vast/tester
    Doesn’t work on my website either.

    Works fine here – https://developers.google.com/interactive-media-ads/docs/sdks/html5/vastinspector

Viewing 11 replies - 1 through 11 (of 11 total)
  • Martin 8 years ago

    Hello Michael,

    thank you for the bug report, we are looking for a fix.

    Thanks,
    Martin

    Martin 8 years ago

    Hello Michael,

    the ad unit doesn’t seem to be configured to run on any domain. It seems to only work on developers.google.com but also some other random domains which I tried.

    It seemed to work ok with apptipper.com, could you please link to a page on your website where it’s not working?

    Thanks,
    Martin

    Mike 8 years ago

    https://apptipper.com/candy-crush/candy-crush-saga-level-1002-tips/

    You can change the number in the URL with any number under 2000 to try different pages. The videos don’t seem to load 80% of the time either.

    Martin 8 years ago

    Hello Mike,

    I tried that page and I got the ad and the video playing.

    However I see that the Google Chrome autoplay restriction restricts the video play if you never visited the page before. It’s strange as you are using the updated version of all of FV Player plugins which sense the new Chrome releases and don’t trigger the autoplay. Perhaps it’s a combination of FV Player Pro scroll autoplay.

    Indeed, I found there was a bad if statement in FV Player Pro 6.6.3 and before, so version 6.6.3.1 is out now.

    To get working autoplay in latest Google Chrome you can upgrade to FV Player 7 Beta. To do so use the “Release” drop down on top of Settings -> FV Player. More information can be found here: https://foliovision.com/2018/06/fv-player-7-beta

    Thanks,
    Martin

    Mike 8 years ago

    I have updated to the 7 Beta. Is there anything else I have to do after that? Most of the time I am still getting videos that can’t be played. On hover it shows the play button, but when clicked nothing happens.

    https://i.imgur.com/HMAj3mu.png

    Martin 8 years ago

    Hello Mike,

    I can confirm that there is an issue when FV Player VAST doesn’t load any ad and it just lets the player play the video.

    Please switch back to release (and make sure you are using FV Player Pro 6.6.3.1), we are working on a fix.

    Thanks,
    Martin

    Mike 8 years ago

    Thanks Martin.

    I have switched back to release and will await your word. Let me know if you need anything from me.

    Martin 8 years ago

    Hello Mike,

    FV Player 7.1.3.726 Beta fixes the issue. To get it please switch back to Beta and you should see an upgrade available to that version.

    Thanks,
    Martin

    Mike 8 years ago

    Looks like everything is working perfectly right now.

    Thank you for all your help and support!

    Libby 7 years ago

    I tried both Release and Beta and my VAST ad is not showing. Pre-roll, midroll, neither shows.

    Martin 7 years ago

    Hello Libby,

    please enable Settings -> FV Player VAST -> Debug. Then open your browser JavaScript console (here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ), play the video and see what lines starting with “FV VAST” appear.

    Thanks,
    Martin

Viewing 11 replies - 1 through 11 (of 11 total)
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