player doesnt resume after pause and mid roll break

opingus 10 years, 2 months ago

hi my player works perfectly but for some reason after my midroll break it cant resume playback what can be wrong

Viewing 3 replies - 1 through 3 (of 3 total)

Martin 10 years ago

Hello opingus,

could you please post a link to your site where we can see the issue? If the player can’t be paused, then there might be a conflict with some jQuery plugin. As a troubleshooting step you can check if the pausing works when FV Player VAST is disabled.

Thanks,
Martin

opingus 10 years ago

hi martin the site is ‘http://mogpa.org/metv’
the player plays and when you pause it it does pause but after pause it refuses to play back again

Martin 10 years ago

Hello opingus,

you are using a live stream. Please set the live=”true” attribute in the shortcode, as per our instructions here: https://foliovision.com/player/rtmp-streams (Step 6.)

Did you used the midroll VAST ad for this video and did you experienced issues with that setup? Perhaps doing the above will fix that issue as well. Could you please let us know?

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)