double control bar S3 videos

[Solved]

chasebank 8 years, 4 months ago

How do I fix this I have a protected video from S3 on my site with FVplayer I’m seeing 2 control bars the upper one never goes away.

doublecontrolbars

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Martin 8 years ago

Hello chasebank,

this looks like a plugin or theme conflict. Seems like there is a MediaElement player being appended into FV Player instances. We posted a fix to a similar issue in WPLMS Theme here: https://foliovision.com/player/advanced/compatibility -> WPLMS Theme

Does it happen even when using the default WordPress theme?

You can also buy our Pro support and we will fix the issue right on your website: http://foliovision.com/pro-support

Thanks,
Martin

Viewing 1 replies (of 1 total)