This post is a continuation from a recent post about Scientific Management and the Toyota Way.
Something we are working on is some additional capacity in peak periods (as auto manufacturers have additional suppliers they can bring online if a sudden surge in demand appears). Gradually we are getting there. In the meantime, I take great care not to take on more work than we can handle. There's at least a $100,000/month of business which I'm not seeking as we just couldn't maintain quality standards yet. We are working on increasing capacity first and then slowly adding those additional clients.
My girlfriend is shocked and horrified that we are leaving this kind of money on the table. Her shock diminished when I explained that every day Foliovision leaves millions on the table in Slovakia alone: