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Thanks!
No effect. I actually switched cloudflare into development mode to make sure it was totally off (as much as you can) and hard refreshed and still had the issue.
Ideally I want this disabled for all videos
any other ideas? :)
“Optimize FV Flowplayer JS Loading” is already switched off so it’s not that.
Fab thanks! I’ll let you know when I upgrade or post a message to remind me when its released :)
Yup will keep an eye on it.
I’ve found it’s failing on other calls that you are making to it without the ?fv_player_db_save. TBH, if you had fv_player_db_save on all the calls or something so I could determine that the call has come from fv_player then that is easier. I can add a URL exception that includes the ?fv_player. But without it, there is no way of telling if the call is coming from fv_player or something else. Ideally, I would only want to white-list the fv_player calls until you have a fix for the OWASP triggering issue rather than whitelisting everything and other apps making calls to it.
Here is the rule I added. Posting it in a message rather than in the forum so I can expire the dropbox:
It’s just the out of the box managed WAF rules from cloudflare so nothing I’ve added in the rule sets are:
Cloudflare Managed Ruleset
Cloudflare OWASP Core Ruleset
Cloudflare Leaked Credentials CheckLooks like it was the Core ruleset that it was being caught on:
Ok figured it out. It wasn’t the superbot but the cloudflare managed WAF rules were tripping it up. Added an exception and now it’s working!
Thanks so much for the help!
Thanks found the issue. Seems like Cloudflare Superbot checking is blocking the request. But even if I switch everything off it seems to be still blocking it?! I’ve raised a case with cloudflare, fingers crossed they can figure it out.
The mod firewall is only on detect only, so shouldn’t block traffic but switched it off anyway. The child theme error I know about, and this error doesn’t occur in wp-admin when I’m trying to add a video in fv player admin page so I think we can discount those. But the error is still occurring. Cloudflare is in front of the site but tried disabling that temporarily just in case as well and doesn’t seem to affect it.
Don’t really want to install the app if I can help it here is the error log:
yes it was working fine then just stopped…
Looks like it maybe triggering these errors:
499 POST /wp-admin/admin-ajax.php?action=as_async_request_queue_runner&nonce=d6a605015a HTTP/2.0
403 GET /wp-json/jetpack/v4/jitm?message_path=wp%3Atoplevel_page_fv_player%3Aadmin_notices&query=page%253Dfv_player&full_jp_logo_exists=false&_wpnonce=86f1fb26c0 HTTP/1.0
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Its not creating any player records from what I can see.Here is the system info: https://www.dropbox.com/t/s1osSdM99B1zt6j9
Anyone figured this out yet? :) As I’m in the same boat. The mobile app does not like FV player but don’t want to move to native vimeo components.
Or no messages to pop up as it changes to the low bandwidth version of the video anyway.
Could you reach out to me on my email re the custom paid for development.
Thanks
