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videos no longer loading. Getting an eternal spinning wheel. See short screencast. Thanks https://www.screencast.com/t/CKLmXl24DDra
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Hello Steven,
1) Please install the Error Log Viewer plugin https://wordpress.org/plugins/error-log-viewer/ to see if any error appears each time you try to insert a new video.
2) Please open your browser JavaScript console (here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ) and then repeat your action and see if you get some error.
Thanks,
Martin
Hi Martin, thanks. I found out that when I rolled my wishlistmember plugin back to a previous build (v2.93) it started working again.
The newest build was https://customers.wishlistproducts.com/changelog/wishlist-member-v3-0-build-6035/
If this continues to be a conflict going forward, I will definitely have to use a different player. I’ve been using wishlist for almost 10 years.
Here is wishlist’s announcement about the new 3.0 if it helps. https://wishlistproducts.com/wishlist-member-3-is-here/
Hello Steven,
I wonder what could be the plugin conflict with the WishList Member plugin.
Please update to that latest version again when you have some time and check these errors as I explained in my previous reply.
We are also happy to fix the issue for you right on your website if you order our Pro support: https://foliovision.com/pro-support
Thanks,
Martin
Thanks Martin. The following errors from the plugin…
https://www.screencast.com/t/717rZZqAWrfydo not seem to match any of the errors in the chrome error console.
https://www.screencast.com/t/gGUD2lzg6TvG (First part)
https://www.screencast.com/t/W9vzB8xnbur (second part)Please advise. Thank you for your help.
Steve
shortcode-editor.js?ver=7.3.12.727:632 Uncaught TypeError: Cannot read property 'match' of undefined at fv_wp_flowplayer_insert (shortcode-editor.js?ver=7.3.12.727:632) at Object.success (shortcode-editor.js?ver=7.3.12.727:2469) at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,thickbox,jquery-ui-core&ver=9f16d3219f2802efd9eb467889bbeaba:2) at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,thickbox,jquery-ui-core&ver=9f16d3219f2802efd9eb467889bbeaba:2) at y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,thickbox,jquery-ui-core&ver=9f16d3219f2802efd9eb467889bbeaba:4) at XMLHttpRequest.c (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,thickbox,jquery-ui-core&ver=9f16d3219f2802efd9eb467889bbeaba:4)
Hello Steven,
it seems the plugin can’t read your PHP error log, but that JavaScript error seems to provide some clue. It occurs as FV Player fails to obtain the tinyMCE editor instance. Are you using any plugin which tweaks the WordPress editor behavior?
Does it works when you post the video on the wp-admin -> FV Player screen?
Thanks,
Martin
Hi Martin, not sure what you mean by “Does it works when you post the video on the wp-admin -> FV Player screen?”
Not sure if any of the following plugins tweak the wordpress editor behaviour. Here’s what I have installed. https://www.screencast.com/t/chMR4FB8
I rolled back to the previous version again and, of course, it’s working again but obviously I’ll have to update back to wishlist’s latest version at some point.
Hello Steven,
thank you for the video, I can see TinyMCE Advanced in your list of plugins. I tried to install that one and it didn’t break the editing, but perhaps the issue is between FV Player – WishList Member – TinyMCE Advanced.
Thanks,
Martin
