Video File Not Found

[Solved]

John 3 years, 7 months ago

Hi!

All AWS videos had been playing fine until very recently. At the moment, none of the videos on my site work and only generate the error message: Video File Not Found.

Cleared all caches, and tested on both Chrome and Safari. Same result.
The site is a membership and accessible by subscription only.

Thanks for the help,

John

Screen-Shot-2022-06-28-at-8.23.22-AM

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John 4 years ago

Hi,

I found the problem and solution.

WP Engine is our host and I had upgraded to PHP 8.0 a few days ago.

Downgraded to PHP 7.4, cleared server caches, and all videos work again.

Thanks!

John

Viewing 1 replies (of 1 total)