Some videos not loading from vimeo through player

[Solved]

turbokingspoker 3 years ago

Hello, we have over 300 videos in our library, and most work great, but suddenly for a week or two now the most recent videos dont play anymore. It plays 3 seconds, then reloads the video, plays 3 seconds, reloads it again.

Getting these error messages logged: https://gyazo.com/3d7ea8ecbc63baecdd5e67f52bd8d987

i tried reuploading the video to vimeo again, inserting the new link into FV Player but keep getting the same problems with the same videos.

Please advise urgently what could cause this.

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 3 years ago

Hello Turbokingspoker,

could you please send over the Vimeo links for at least one of these videos? We will not publish it.

Thanks,
Martin

Martin 3 years ago

Hello Turbokingspoker,

thank you for the links. We fixed some parsing issues and now the videos appear to play without issues. Please have a look on your end too.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)