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Missing Splash Screen

Foliovision › Forums › FV Player › Troubleshooting › Missing Splash Screen

  • Ran 5 years, 3 months ago

    Hello, I am noticing that splash screens are missing from our videos after the first 20 preloaded posts/stories. The videos play fine but splash screen do not seem to load on items. I am using this code to load the player. Is there another function I am missing to cause the splash screen. to load as well.

    https://bit.ly/2PkBKcw

    <script>
    window.almComplete = function(alm){
    fv_player_load();
    };
    </script>

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ran 5 years ago

    Is there another function I am maybe missing.

    Ran 5 years ago

    Is there a page in the documentation that contains a list of functions the fvplayer allows to load it.

    Martin 5 years ago

    Hello Ran,

    sorry about the late reply.

    Are you sure these players have the splash image set? You can check on the wp-admin -> FV Player screen. Please also send over the export of one of the players – just hover the player row and click the “Export” link and you will get the JSON data.

    If the splash image is missing and the video is from Vimeo FV Player will still try to load that image, but perhaps it somehow fails on these pages loaded via Ajax.

    Thanks,
    Martin

Viewing 3 replies - 1 through 3 (of 3 total)
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