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iPhone giving HTML5 playback error + HLS.js and CORS issues

Foliovision › Forums › FV Player › Troubleshooting › iPhone giving HTML5 playback error + HLS.js and CORS issues

  • kavitas 1 year, 7 months ago

    Hello,

    1] iPhone videos take very long to load and give HTML5 video not loaded error… How do we address this? (HLS.js is enabled in backed)

    2] Even though HLS.js is enabled but I don’t think it is actually working – how do we confirm? The CORS setting is * by default on our server

    3] In a cyber security audit, the point has come up that the CORS access setting cannot be left to * and in the future we may have to change it
    What domains do we have to give access to in CORS to ensure FV player working properly?

    Thank you

Viewing 1 replies (of 1 total)
  • Martin 2 years ago

    Hello kavitas,

    1) iPhone video issues – do you run into the same issue when you load the video URL in the browser directly? HLS.js is not used on iPhone as iOS can play HLS natively. You can also use our video checker to send us a report of the video: https://foliovision.com/player/basic-setup/how-to-use-video-checker

    2) If your HLS videos are hosted on another domain than your website, then you need these CORS headers enabled on that server with videos. So can only play it in Chrome or Firefox on desktop computers if the CORS headers are present.

    3) You can change it to the domain name of your website, like:

    Access-Control-Allow-Origin: https://your-wordpress-site.com

    Thanks,
    Martin

Viewing 1 replies (of 1 total)
Reply To: iPhone giving HTML5 playback error + HLS.js and CORS issues



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