I updated the newest version,but find that no play button or control bar show.Only by right click

I followed the steps as given in the link.
But still i don’t get the controls after the page loads. I have to right click and say show controls.
Plus for big videos i keep getting the error “Error Parsing JSON”.
Big as in more than 50 MB. I have tried with 80MB and 350MbB video sizes and i get the same parse error. For smaller video sizes it plays the video.

Hello Kingkongdu and Peter,

if the Settings -> FV WordPress Flowplayer -> “Check template” doesn’t return any useful information to you, there may be some PHP error (start by making sure you have WP_DEBUG disabled in your wp-config.php, then look into any PHP error logs – we use standard WordPress functions to overcome compatibility issues like this).

It should show a spinning progress indicator and then the result of the check – green message with text like:

FV Flowplayer script found: ...

jQuery library 1.7.1+ found: ...

Otherwise please look directly at HTML of the page where you have your videos and look for both “fv-wordpress-flowplayer/flowplayer/flowplayer.min.js” and “wp-includes/js/jquery/jquery.js”. Both should be present and jQuery should be above Flowplayer in the code. “Check template” function only checks the homepage which might use a different template.

Also, if you could tell us what templates are you using, it would be useful. Or are you using any minify plugins? Could you please check if your template loads older version of Flowplayer library? That is the case of OptimizePress as noted in our FAQ, where we also posted a workaround.

You can also buy our FV Flowplayer license or buy pro support and then we can have a look at your problem directly on your site.

Thanks,
Martin

Hello Peter,

perhaps you use some other plugin which also adds Flowplayer JavaScript into the page.

You should check your HTML source of the page where the video is and see if you can find multiple occurrences of flowplayer.min.js or flowplayer.js.

Thanks,
Martin

Hello Peter,

I think that the player which shows for you is not FV Flowplayer, but the browser’s integrated HTML5 player. You can tell so by comparing it to the screenshot of FV Flowplayer here. I think that you control bar will be different than what he have here: http://s.wordpress.org/plugins/fv-wordpress-flowplayer/screenshot-1.png?r=749931

Next step would be to check your JavaScript error console and check if something is not breaking JavaScript on your site. Here’s how to open the console: http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

Before doing so, please upgrade to 2.1.29 – latest version.

Thanks,
Martin

Hello Peter,

could you please check if:

1. you have any zero width or height attributes in the shortcode, like:

[flowplayer src="...." width="640" height="0"]

2. check the width and height in Settings -> FV WordPress Flowplayer -> Default video size.

Thanks,
Martin

Hello Peter,

is this also happening with the default template and no other plugins installed?

Does the video on our homepage play for you? http://foliovision.com

Thanks,
Martin

Hi Martin,

Yes i am using the default theme and no plugin except flowplayer plugin activated.
Both the videos on the plugin setting page and homepage play without issues.

Hello Peter,

thank you for the HTML which you sent to us.

In the HTML, I can see there is a <code> tag around the player and that is messing up the player JavaScript initialization routine.

Please edit your post and check if you don’t see any <code> tag around the shortcode. Removing this tag will solve the issue.

We will see if we can remove such tag when parsing the shortcode.

Thanks,
Martin