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I have a FV Flowplayer Pro account and plugin. As of about 2 hours ago may videos stopped playing on my site. The videos are still playing on my apps and smart tv channels as well as on vimeo. When my website is pulled up it only shows the play button but does not appear to be an active button. The problem is on multiple browsers including Chrome, Safari and when clicked from Facebook. I should also note that I utilize the Pro plugin on two of my sites which are both seeing the same issue.
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Hello Ron,
I found a Vimeo video at http://streamnowtv.com/action/kanowna/ and I’m not having any issues with the playback. I first got the custom video ad and then a video from Vimeo.
If you are still seeing the issue – I see you are using the “Scroll autoplay” feature. Could you please try to disable that to see if it improves the situation?
Thanks,
Martin
Scroll Autoplay is off. I only turned that on yesterday in an effort to get these videos to play. I am still having the issue. Again, I am looking on Safari, Chrome and directly from Twitter/Facebook. I have been able to get the videos to play from Chrome on my iPhone as well as the browser on my TV. I am getting a lot of emails about this and need to find a solution soon. It seemed to start when I created this video (link below). Not sure if that is relevant.
http://streamnowtv.com/realdoc/bruce-lee-the-lost-interview/
Just an update went to my back up files to reset the files and database a couple of days back and it seemed to help. Is it possible that I was hacked and perhaps they put in some sort malicious code?
Correction, using backup files did not fix it.
Hello Ron,
I’m looking into this, I can reproduce the issue at this time.
Thanks,
Martin
Hello Ron,
your issue is caused by the http://www.opinionstage.com/assets/loader.js script which you use for ratings or polls. It seems to stop the click handling for the player.
Please try to disable that and see if it helps. You are also using some script to block right click on the website, so perhaps these 2 scripts together cause the issue.
Thanks,
Martin
Strange, I have been using Opinion Stage for a while with no issues but I think that worked. Man I have been freaking out and really appreciate that you got this figured out within 24 hours. I will let you know if I run into issues.
