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Hi Support,
I’m embedding the iframe code below, on an external site but the player itself is not even showing up on the page. Can you please test it on your end to verify movie play? The title is not encypted and serving it via S3/cloudfront, might it be an encryption issue? Playback is smooth on original site.
<iframe src=”https://www.afrolandtv.com/films/film-drama/Oblivious/fvp/” allowfullscreen width=”398″ height=”226.13684210526316″ frameborder=”0″ style=”max-width:100%”></iframe>
Here is the link to the iframe code on the external site
http://afromagazine.nl/video/afrolandtv-video-van-de-week-oblivious-0I checked the ‘View page source’ and clearly see the iframe code in there but the player is not showing up.
What do you suggest the issue to be?
Cheers
Michael
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I just had a developer check and provided this link for me https://jsfiddle.net/t9rn5zyw/
They claim its something in the code preventing it.
Hello Mike,
your site is setting ‘X-Frame-Options’ HTTP header to ‘sameorigin’, that’s preventing it from being loaded in iframe.
I see you are using Cloudflare – are they adding this HTTP header and can you get rid of it in Cloudflare settings?
Or is that being added by some WordPress security plugin? Please let us know and perhaps FV Player can remove that HTTP header for the iframe embed URLs.
Thanks,
MartinHi Martin,
Thanks for your swift response. I checked the cloudflare settings under ‘Page Rules’ and the site is set to ‘Always use HTTPS’. I don’t know if that’s what you meant. If not, can you lead me to the settings I’ll need to configure.
As of a WordPress security plugin, we do use ‘Wordfence security’. I’m not sure if that’s causing the issue.
Looking forward to your response.
Cheers,
Hello Michael,
I downloaded Wordfence Security from https://wordpress.org/plugins/wordfence/ and I see no mention of “X-Frame-Options” in the code.
I checked its documentation and it doesn’t mention “X-Frame-Options” either: https://docs.wordfence.com/en/Wordfence_options
My guess is that it has to be somewhere in your WordPress site, so you should check each plugin description to figure out if any of these is doing it and ask any programmer who worked on the site previously if they haven’t put it up – you can also check in wp-config.php or index.php.
Thanks,
MartinHi Martin,
Will pro support be able to correct the issue?
Thanks
Hello Michael,
yes, we would be able to diagnose the issue and find a solution, but we would also need your FTP (or a control panel) login this time.
Thanks,
MartinGreat, i’ll submit the payment tomorrow so we can get this resolved!
Hi Martin,
Submitted for pro support! Looking forward to your assistance.
Cheers
Hello Michael,
to conclude this thread – the issue is actually caused by your membership plugin which restricts access to your posts, so these are redirected to wp-login.php which uses that X-Frame-Options header to prevent hacking attempts.
We will have to see if the X-Frame-Options header is set by some WordPress security plugin and disable it in FV Player when iframe embed is used.
Thanks,
Martin
