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Cannot Insert Player in Wordpress

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Cannot Insert Player in Wordpress

  • Tony 8 years, 5 months ago

    Hello. I am having several issues with this WordPress plugin.

    1) When I run check template I get this error: (jquery) found, but unable to check version, please make sure it’s at least 1.7.1. I indeed have the latest jquery available.

    2) When I attempt to insert a vieo into my WordPress Page, your box pops up, I insert my Amazon s3 private link (which has the proper credentials), hit update, then nothing happens. No video code is inserted. I had to manually use the fvplayer src= shortcode.

    3) mp4 plays fine on web, but get the html5: Video file not found on my mobile device. I have absolutely no problems playing the exact file on my mobile with another video player.

    The reason I want to use your player is I have a membership section and I want to keep these videos private from being downloaded.

    Any help would be appreciated

    2

Viewing 15 replies - 1 through 15 (of 15 total)
  • Eduard 8 years ago
    Avatar photo

    Hi Tony,

    Could you provide us a link to your site where the problems occur, so we could take a look?

    Thanks,
    Eduard

    Tony 8 years ago

    Sure, thanks! I was playing with it some more to see if I could get it to play, yet not be downloaded. See if you can play it and them try to access vial amazon s3.
    http://catchwrestle.com/testing/

    If I was able to correct that, or if you can, then all that’s left is to find out why it won’t embed in my pages automatically.

    Thanks very much.

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    The video runs fine on desktop, and both Android and iOS. The link is protected from downloading and cannot be played separately, so it seems you have fixed it.

    As for the embedding, are you using the latest version of FV Player (6.0.5.8)? And does the jquery problem still occur?

    Thanks,
    Eduard

    Tony 8 years ago

    Thanks.
    Yes it’s the latest player and yes, here is the check template error:
    jQuery library http://catchwrestle.com/wp-includes/js/jquery/jquery.js found, but unable to check version, please make sure it’s at least 1.7.1.
    Thanks

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    It’s possible that one of your plugins strips the version information. If you don’t have a problem with FV Player showing the notice about broken JavaScript, you don’t have to worry much about this message. Actually, we will probably disable it in the plugin code for the next release as this check is not very usefull these days.

    However, one of your plugins could be actually interfering somehow with the shortcode editor. Could you provide a list of plugins you are currently using also with the exact version of your browser?

    Thanks,
    Eduard

    Tony 8 years ago

    Thanks for trying to help Eduard.
    My browser is Chrome: Version 54.0.2840.99 m (64-bit)
    Plugins:
    Anti-Malware Security and Brute-Force Firewall
    ARVE Advanced Responsive Video Embedder
    Block Bad Queries (BBQ)
    BridgeDD PRO
    BulletProof Security
    Disable XML-RPC
    Display Widgets
    DZS Video Gallery
    eStore Browse Products by Category
    eStore Dynamic Coupons
    Extra Shortcodes for WP eStore
    FV Player
    Google XML Sitemaps
    Deactivate | Edit
    Indeed Ultimate Membership Pro
    PopUp by Supsystic
    Scroll Triggered Box
    Shield
    Shortcake (Shortcode UI)
    Shortcodes Ultimate
    Simple Custom CSS
    Special Text Boxes
    TinyMCE Advanced
    Wordfence Security
    WP eStore
    WP Updates Settings
    WPS Hide Login
    Yoast SEO

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    Thank you for the list. I’ve compared it with the list of plugins that are incompatible with FV Player, but none of those you are using was reported to cause any trouble. I’m sorry, but there isn’t much I can do to help you at this point. If you owned our Pro licence, we could go deeper, but we offer only limited support to the users of the free version.

    If you want, you could purchase a Pro support Incident (one time payment -$70). Then you would only have to set up a temporary login for us and we would fix the problem on your site.

    Thanks,
    Eduard

    Tony 8 years ago

    Thanks. I was contemplating buying the full version to eliminate the watermark. I’ll have to give it some thought as I have over 500 pages of Video Blogs and I do not want to manually input your embed code into those pages. That’s too much work for me. It’s too bad there’s that glitch. For now, I’ll have to stay with the other video player I have for those pages.

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    May I ask what player are you using now? Could you provide a sample code of the video? Maybe we could figure out an easy way to convert the existing video codes to FV Player shortcodes.

    Thanks,
    Eduard

    Alec Kinnear 8 years ago
    Avatar photo

    Hi Tony,

    Here’s what the simplest solution.

    1. You test our player with some existing or new posts.
    2. If you are happy with FV Player, you install Search Regex and replace the existing video shortcodes with either our fvplayer format or with simple video tags (standard WordPress video format).

    If you aren’t happy with FV Player, please let us know why.

    We will consider adding support for jwplayer and a few other proprietary formats in the future. It’s generally better though to convert the tags with Search Regex.

    Thanks!

    Tony 8 years ago

    Sure thing. For my blog pages I use DZS Video Gallery. Here is an example of the player:
    http://catchwrestle.com/blog/once-again-the-importance-of-angles/

    Here’s their code for the above video:

    [dzs_video source=”http://catchwrestle.com/newsletter/theimportanceofangles.mp4″ config=”skincustom” width=”100%” height=”150″ ” responsive_ratio=”detect” extra_classes_player=”with-bottom-shadow”]

    Tony 8 years ago

    Is there a way with your player to get a shadow like I have with the current player? I didn’t see an option in skins
    Thanks

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    As Alec said, the Search Regex plugin could easily modify the existing shortcodes on your site, so you wouldn’t have to edit every single one.

    As for your second question, you can add the shadow via CSS. You can do so by adding a code like this into your theme style sheet:

    .flowplayer .fp-player {
     position:absolute;
     top:0;
     left:0;
     width:100%;
     height:100%;
     -webkit-box-shadow: 0px 35px 10px -25px #aaaaaa !important; 
     -moz-box-shadow: 0px 35px 10px -25px #aaaaaa !important;
     box-shadow: 0px 35px 10px -25px #aaaaaa !important;  
     }

    Thanks,
    Eduard

    Tony 8 years ago

    That shadow CSS worked GREAT!!!! Thanks. I have a plugin that allows me to enter the css and it worked like a champ.
    I never did the Search Regex thing before so I need to ask you this. Will it change every video I have on the site? Just so you know, I wouldn’t mind that once I bought your player as the watermark would be removed. That’s my only concern right now.
    Thanks again

    Eduard 8 years ago
    Avatar photo

    Hi Tony,

    I’m glad to hear that! As for the Search Regex, it will basically search for a certain text and replace it with a new text. It was made mainly for migrations and renaming directories, but will work fine in this case as well. You could just replace the [dzs_video source=” part of all your existing shortcodes with [fvplayer src=” (it would look like this), and then delete the redundant settings in the shortcodes in a similar way. What you would get would be this: [fvplayer src="http://catchwrestle.com/newsletter/theimportanceofangles.mp4"].

    Thanks,
    Eduard

Viewing 15 replies - 1 through 15 (of 15 total)
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