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After a server migration the stream loader faster options does not work

Foliovision › Forums › FV Player › Troubleshooting › After a server migration the stream loader faster options does not work

  • Luiz Leonardo Camargo 1 year ago

    Hi we made a migration from a bitnami stack with php 7.14 to a new stack with php 8.1, migrating all wordpress files and tables to a new server.

    After the migration is concluded and the site s working fine, with all functions, we run into some problem with fv player pro, it stopped to work, after a few tests we disable the fast options in stream loader and now it is work as usually.

    looking into our logs we found this in nginx log:

    #0 {main}
      thrown in /bitnami/wordpress/wp-content/plugins/fv-player-pro-7/stream-loader.php on line 18" while reading response header from upstream, client: 177.40.5.219, server: _, request: ">
    2025/02/12 05:29:59 [error] 25513#25513: *821 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Undefined constant "ABSPATH" in /bitnami/wordpress/wp-content/plug>
    Stack trace:
    #0 {main}
      thrown in /bitnami/wordpress/wp-content/plugins/fv-player-pro-7/stream-loader.php on line 18" while reading response header from upstream, client: 177.40.5.219, server: _, request: ">
    2025/02/12 05:30:19 [error] 25513#25513: *842 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Undefined constant "ABSPATH" in /bitnami/wordpress/wp-content/plug>
    Stack trace:
    #0 {main}
      thrown in /bitnami/wordpress/wp-content/plugins/fv-player-pro-7/stream-loader.php on line 18" while reading response header from upstream, client: 177.40.5.219, server: _, request: ">
    2025/02/12 05:30:20 [error] 25513#25513: *842 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Undefined constant "ABSPATH" in /bitnami/wordpress/wp-content/plug>
    Stack trace:
    #0 {main}

    one thing that got my attention is that wordpress plugin path in this stack has changed to /stack/wordpress/wp-content/plugins/

    is there any way to fix this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Martin 1 year ago

    Hello Luiz,

    For the FV Player Pro Stream Loader “Speed-up” setting we load only a minimal version of WordPress without most of its core components and plugins.

    Please check if the file /bitnami/wordpress/wp-load.php is in place.

    Thanks,
    Martin

    Luiz Leonardo Camargo 1 year ago

    Hi thanks for the response, but now the wordpress is located in “/home/bitnami/stack/wordpress”

    in this folder are located all wordpress php files, like the wp-load.php,wp-login.php etc.

    Martin 1 year ago

    Hello Luiz,

    Your log file mentions /bitnami/wordpress, so perhaps that’s old information.

    Could you please activate FV Player Pro Stream Loader “Speed-up” setting again and see what error it gets?

    Thanks,
    Martin

    Luiz Leonardo Camargo 1 year ago

    Hi, still the same error.

    Maybe is possible to have some path saved and even after a reinstallation it did not change it?

    As i said in previous message the path /bitnami/wordpress was from the older stack, the new stack is /home/bitnami/stack/wordpress

    i’ve tried to reinstall and even changed the keypairs to see if it has any effect but still the same error.

    Thanks

    Martin 1 year ago

    Hello Luiz,

    FV Player Pro does not store any of the file paths.

    You mentioned you are checking these errors in NginX log file.

    Could you please check the error in PHP login directly if you have these available?

    You can also debug directly in /bitnami/wordpress/wp-content/plugins/fv-player-pro-7/stream-loader.php to see why wp-load.php is not loading.

    If you would like us to fix this issue with top priority right on your website, we are happy to do so. Just book our Pro support: https://foliovision.com/pro-support

    I also see the FV Player Pro should run a self-test routine for users of the Stream Loader “Speed-up” setting to see if it loads properly.

    Thanks,
    Martin

Viewing 5 replies - 1 through 5 (of 5 total)
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